Everything was checked & I always feel a sense of safety when I leave.
4/16/2021
Timothy M. VERIFIED CUSTOMER
Josh was outstanding with communication along with the rest of Metro Lexus
4/16/2021
Jeffrey J. VERIFIED CUSTOMER
Service manager was polite, informative and very pleasant. Definite asset to your dealership. Give him a raise and make sure he stays.
4/16/2021
Margaret V. VERIFIED CUSTOMER
The personnel at Metro Lexus are a terrific group of people. David Spindler and his team are all very personable, and complete their work in very good time. Abed is always sociable and ready to answer all my questions. It seems that you have a well-rounded group of employees who work well together as a team and also with your customers.
4/16/2021
Karen G. VERIFIED CUSTOMER
Great customer service !!!!
4/15/2021
Patricia E. VERIFIED CUSTOMER
Very happy with the service Joshua provided. Very helpful and courteous. Only wish the cookies were back in waiting area
4/15/2021
Corina P. VERIFIED CUSTOMER
Excellent service!!
4/15/2021
Cathleen K. VERIFIED CUSTOMER
Several issues w car purchased recently that warrant concern on service department’s trust worthiness/reliability - diagnosis code and verbal/written advice turned out to be incorrect (back coil repair vs. front coil code p054,etc. repeated vac light issues with recent vsc light on for short period, diagnostic code of p0015 = serious engine block problems, yet, since light remains off while continuing to drive car (as I balked at the astronomical cost of thousands of dollars), Dan asked if we just wanted to wait and see if light goes back on again? Even though head mechanic John advises if light goes on and flashes, do not drive car further as there could be serious damage to engine. Though these statements separately may seem to make sense, as the consumer, I would expect more confident, sound advice - these incidents do beg the question whether the findings and associated advice are trustworthy etc. Today an erroneous entry of odometer mileage, entered by metro Lexus service, has shown up on car fax query by the sales department - again very concerning regarding service department.
4/15/2021
Sean P. VERIFIED CUSTOMER
Cordis and all of the metro Lexus staff did an excellent job working on my Lexus. Thank you
4/14/2021
Joel H. VERIFIED CUSTOMER
Cordis did a great job. I was very happy with my service.
4/14/2021
Margaret B. VERIFIED CUSTOMER
Josh was very professional and friendly. I was very comfortable that he was knowledgeable and competent.
4/14/2021
Richard G. VERIFIED CUSTOMER
yes
4/14/2021
Virginia R. VERIFIED CUSTOMER
I like the transparency. I was told one of my lug nuts were improperly placed and twisted on my tire and they replaced it. Made me feel more comfortable. They did not have a loner car for me so I had to wait over an hour when I live nearby. But all ended well
4/14/2021
Alexsandra D. VERIFIED CUSTOMER
Very efficient and customer friendly.
4/14/2021
Charlene A. VERIFIED CUSTOMER
Excellent customer service.
4/14/2021
Irene K. VERIFIED CUSTOMER
Always excellent service feom your dealership!
4/13/2021
Joe S. VERIFIED CUSTOMER
Joshua is a outstanding asset to your team of people.
4/13/2021
Naomi G. VERIFIED CUSTOMER
I was informed of what was happening with my car every step of the way.
Great service. I appreciate Mr. Bunch's cordiality and professionalism.
4/13/2021
Kevin N. VERIFIED CUSTOMER
Everyone there was very nice and helpful
4/13/2021
Martin M. VERIFIED CUSTOMER
Always pleased with service at this Lexus dealership.