Jeffrey did a nice job of communicating throughout the process and at pick up. The car was not clean when I came to pick it up……but Jeff took the initiative to get it taken care of.
4/23/2022
Diane H. VERIFIED CUSTOMER
He explained everything so thoroughly
4/23/2022
Gordon J. VERIFIED CUSTOMER
Price for replacing the caliper was way too high. Really unhappy with the price
4/23/2022
Louis T. VERIFIED CUSTOMER
Service well done
4/23/2022
Rickey S. VERIFIED CUSTOMER
Jeff was very attentive, friendly and thorough.
4/22/2022
Christine G. VERIFIED CUSTOMER
I got it and I am trading my car in - thank you especially for the kind service person - in service dept that cleaned my floor mats - etc just cleaned my car up and he didn’t have to - what is his name ??? I will def get his name - he needs to be given a raise
4/22/2022
Dan C. VERIFIED CUSTOMER
Super friendly and knowledgeable ! Would recommend to anyone with a Lexus to only come to metro because of the service!
4/22/2022
Squire L. VERIFIED CUSTOMER
I had to call about my vehicle. No updates. I did not receive any calls after I called and text. All I was asking for were updates.
4/22/2022
Barb B. VERIFIED CUSTOMER
Cassie and the Service Team did an excellent job - my car is running better than ever. Thank you!
4/22/2022
Marian S. VERIFIED CUSTOMER
Asked for my car wash sticker to be fixed- Joshua said he was able to check and that it was fixed. I went over to the car wash and the sticker still did not work. The sticker needed to be replaced again.
4/22/2022
Adrian C. VERIFIED CUSTOMER
Cordis is a great representative of your organization- he is the best
4/22/2022
Alan C. VERIFIED CUSTOMER
Dan Booth is an excellent manager and I recognized Cassie (spelling?) from Ganley BMW. I have a lot of respect for her knowledge and professionalism. She has always been great to work with for a least the last 11yrs.
4/22/2022
Beverly C. VERIFIED CUSTOMER
Very satisfied with the service.
4/22/2022
Nichole C. VERIFIED CUSTOMER
I really loved the video. I was at work and my husband brought my vehicle in.
4/22/2022
Christopher M. VERIFIED CUSTOMER
Done
4/22/2022
Lynn M. VERIFIED CUSTOMER
Cordis was very helpful, polite and kept me in the loop on the service. Would suggest him.
4/21/2022
Cassie T. VERIFIED CUSTOMER
Josh was amazing!
4/21/2022
David W. VERIFIED CUSTOMER
Josh and especially Jeff were a huge help. Jeff showed me the parts needing replaced. Jeff also helped greatly with a reported “carfax” reported mileage issue.
4/21/2022
Miriam C. VERIFIED CUSTOMER
I love the quality of your work no complaints ever and I do enjoy the loaners lol thanks guys
4/21/2022
Francesca N. VERIFIED CUSTOMER
Your service department team is always EXCELLENT! Thank you for always taking care of me!
Francesca