Very customer focused. Great communication. Makes dealing with service issues easy.
9/22/2022
Donald H. VERIFIED CUSTOMER
Jeff was pleasant and knowledgible about the maintenace needs of my vehicle.He is certainly someone with whom I intend to help me in my future vehicle maintenance needs.
9/22/2022
Gregory R. VERIFIED CUSTOMER
Cassie was pleasant and professional and gave us the excellent Metro Lexus service experience we so appreciate!!
9/22/2022
Brian M. VERIFIED CUSTOMER
We did ask that any chips in our windshield and front of the car be repaired under our warranty. We noticed when we got home that this was not done. We are bringing our car back next week to have a part replaced so I’ll ask that the chips get fixed at that time. Thank you for your great service all the time
9/22/2022
Squire L. VERIFIED CUSTOMER
Jeffrey Miller was fantastic. Customer service was outstanding.
Thank you so much.
9/21/2022
Robert O. VERIFIED CUSTOMER
Cassie was superb to deal with - extremely customer focused as is everyone I encounter at Metro. The valet driver Mitch was exceptionally good and an excellent representative of Metro. Thank you for your great service!
9/21/2022
Thomas Y. VERIFIED CUSTOMER
Great ???? service!
9/21/2022
Amal A. VERIFIED CUSTOMER
He was very knowledgeable very kind and very pleasant I thank him for all of that
9/21/2022
George S. VERIFIED CUSTOMER
Have been a satisfied Lexus customer since 2000! Thanks for your help as well as everyone in the Metro Lexus family. Keep up the great job!
9/20/2022
Kelly R. VERIFIED CUSTOMER
I waited and service kept their word it would take 1 hour and 20 min
9/20/2022
Girish K. VERIFIED CUSTOMER
Paul was super accommodating and professional .. excellent work
9/20/2022
Janeen F. VERIFIED CUSTOMER
Thanks as always
9/20/2022
Thaker M. VERIFIED CUSTOMER
Thanks
9/19/2022
Michelle R. VERIFIED CUSTOMER
Cordis Bumch is the ABSOLUTE BEST! He always goes above and beyond for his customers!!! 5 stars across the board!
9/19/2022
Frederick D. VERIFIED CUSTOMER
NA
9/19/2022
Martin A. VERIFIED CUSTOMER
Thanks Jeff for coming to talk to us when we were trying to figure out the new technology and for providing us a hard-copy of the diagnosis.
9/19/2022
Denise B. VERIFIED CUSTOMER
Very nice and knowledgeable staff
9/17/2022
John K. VERIFIED CUSTOMER
The I received the same excellent service I've come to expect and depend on from Brookpark's Metro Lexus.
9/17/2022
Abdelmenem D. VERIFIED CUSTOMER
The in the Metro Lexus service department are the absolute best. I will continue to bring my Lexus to them