Courteous, informative and efficient. Great service.
1/11/2023
Claudia F. VERIFIED CUSTOMER
He was extremely thorough and kept me informed of each, and every detail that was going out with my car. I appreciated his professionalism and kindness.
1/11/2023
Danielle K. VERIFIED CUSTOMER
Hoping to make trade within next 30-60 day. Would prefer to stay w Metro Lexus if possible.
1/11/2023
Taghreed M. VERIFIED CUSTOMER
Efficient and Easy. Great staff.
1/11/2023
Carole B. VERIFIED CUSTOMER
Took the time to thoroughly explain what was being done with my car and more. Excellent service!
1/11/2023
Michelle M. VERIFIED CUSTOMER
Experience felt very pushy. I like to trust the place I am taking my vehicle and this time I didn’t feel that. I felt like I was being sold on every product the minute I stepped out of the car. Completely turned me off. The facility and waiting area are great.
1/11/2023
Linda G. VERIFIED CUSTOMER
Very thorough and professional
1/10/2023
Jill S. VERIFIED CUSTOMER
Paul is always pleasant and easy to work with
1/10/2023
Harry T. VERIFIED CUSTOMER
Great work. He is a great example of how an employee goes above and beyond.
1/10/2023
Rebecca R. VERIFIED CUSTOMER
Jeff was tremendous!!
The news he delivered about the condition of our 2019 RAV4 that we purchased from Metro Lexus just over six months ago (5,000 miles) was disappointing. The rear brakes were rated at a one and both the cabin and engine air filters were very dirty. None of that happened in six months. Tom Brennan is the Used Car Sales Manager. I assume my message was passed on to him, but I am very unhappy with buying a car with those two issues unresolved or disclosed before the sale.
1/8/2023
Kenneth C. VERIFIED CUSTOMER
Excellent service
1/8/2023
Nicole C. VERIFIED CUSTOMER
Wow! Greg was just such a breath of fresh air. He was kind and thoughtful as he walked through the needs for my car. Great hire and great job Greg!
1/8/2023
Julia T. VERIFIED CUSTOMER
Greg was great! So professional and outgoing! Made sure everything was taken care of!!
1/8/2023
Janice M. VERIFIED CUSTOMER
Outstanding service as always!
Jeff Miller is a Rock star in my book!
1/7/2023
Michelle S. VERIFIED CUSTOMER
Amazing service. Always treated very kindly and respectfully. I really enjoy working with this team
1/7/2023
Tanielle R. VERIFIED CUSTOMER
It not necessary for a phone call I do not wish to continue wasting my time with a company that do not show that they value their customers. So do not contact me.
1/7/2023
Belinda J. VERIFIED CUSTOMER
Good educator on the issues involved with service
1/7/2023
Michael F. VERIFIED CUSTOMER
He did a great job.
1/7/2023
Kathleen T. VERIFIED CUSTOMER
The actual Metro Lexus service is fine we do NOT like your call center