Jeffrey is very knowledgeable and always explains maintenance is an easy to understand manner. He offers great advice and is very personable!! I enjoy working with Jeffrey.
2/21/2023
Donald H. VERIFIED CUSTOMER
Jeff as always, was fantastic! Love the knowledge, expertise and dedication he offers to his customers. Jeff truly makes you feel like family, not just a number. I will continue to have all my Lexus vehicles serviced at Metro Lexus due to not only Jeff, but the entire staff at Metro Lexus as well.
2/21/2023
Deborah P. VERIFIED CUSTOMER
Paul was great. Very professional, kind, and efficient.
2/20/2023
Gabriel B. VERIFIED CUSTOMER
Thanks Mr Jeffrey Miller for your capacity and dedication Lexus have to be proud to have a person like you Mr Miller todays date is not many people with dedication for customer keep that talent and love off what you do best ones again thank you sir.
2/19/2023
Steve P. VERIFIED CUSTOMER
Very happy as I always am with you and your organization. Thank you.
2/19/2023
Deborah Jae. VERIFIED CUSTOMER
We were offered (and greatly appreciated)a complimentary navigation upgrade when we bought our 2020 NX because it wasn’t displaying current roads in our area compared to Google and Apple GPS mapping features.
We just had Metro update the navigation system and the same roads are still missing. Even the Dynamic Navigation feature in the Enform App never updated the system to include the same missing roads. We’re not sure where you’re getting the latest navigation system upgrade from, but it is still out of date with other mapping software available.
So, what are the options going forward?
P.S. Greg Moore was an absolute pleasure to work with. You’re very fortunate to have him on your team.
Regards,
The Deckers
2/18/2023
John B. VERIFIED CUSTOMER
Excellent service. Thank you.
2/18/2023
Ismail A. VERIFIED CUSTOMER
Professional and on time
2/18/2023
Denise P. VERIFIED CUSTOMER
Greg went above and beyond by giving me his personal phone charger so that it was assured to work in the vehicle! Thank you for the awesome customer service!
2/18/2023
Christina N. VERIFIED CUSTOMER
Thanks for making my first service visit easy and taking time to show me around.
2/18/2023
Judy B. VERIFIED CUSTOMER
Greg provided superior service.
2/18/2023
Elaine M. VERIFIED CUSTOMER
Thank you the service was great today!
2/17/2023
Elizabeth B. VERIFIED CUSTOMER
Gabriel was great. I had a vehicle customization request that hadn’t been offered to me since my purchase. Gabriel made sure it was taken care of. Really appreciated the service today.
2/17/2023
Krzysztof Jozef. VERIFIED CUSTOMER
The best service, respectful and high class
2/17/2023
Julie K. VERIFIED CUSTOMER
Gabriel was very nice and professional
2/17/2023
Nathaniel S. VERIFIED CUSTOMER
Jeff communicated well and looked out for me on the alignment service not being needed after getting my car up on the machine.
2/16/2023
Susan S. VERIFIED CUSTOMER
Jeff was terrific. I appreciate the time he took with me.
2/16/2023
Mildred T. VERIFIED CUSTOMER
100% Satisfied
2/16/2023
Melody K. VERIFIED CUSTOMER
Great service and great people at Metro Lexus.
2/16/2023
Harris L. VERIFIED CUSTOMER
Greg did a fantastic job, was really personable, and overall made my experience great! He deserves a raise!