Jeff was very professional and precise in regards to repairs needed.
3/9/2023
Audrey K. VERIFIED CUSTOMER
Paul wa very considerate, thorough, and a pleasure to work with. He kept me updated by text of status of servicing the vehicle. You have a great member of your service team!
3/9/2023
Barbara S. VERIFIED CUSTOMER
Gabriel, our contact person at Lexus was thorough and explained the process. He said the car would be ready in an hour and a half, but it took less than an hour, which was great! Also loved the vanilla latte from the waiting room!
3/9/2023
Gary T. VERIFIED CUSTOMER
Always a pleasant and effective
3/9/2023
John K. VERIFIED CUSTOMER
Very friendly!
3/9/2023
Michelle S. VERIFIED CUSTOMER
Greg is such a nice addition to your team. He is so friendly helpful and most of all enthusiastic. He makes you feel right at home with his warm smile. Thank you for a pleasant experience!
3/9/2023
Carey M. VERIFIED CUSTOMER
Jeff was very efficient in servicing my needs under a very difficult situation. He was in contact and on top of the whole process.
3/9/2023
Kathy A. VERIFIED CUSTOMER
Excellent service
3/9/2023
Gloria E. VERIFIED CUSTOMER
10/10
3/8/2023
Edwin O. VERIFIED CUSTOMER
Paul was amazing. Courteous. Promptly expedited service. Overall exceeded my expectations
3/8/2023
James H. VERIFIED CUSTOMER
The team seems to be willing to help the customer understand the vehicle beyond the basics. Thank you!
3/7/2023
Bruce B. VERIFIED CUSTOMER
Always a great experience..
3/7/2023
Annegret M. VERIFIED CUSTOMER
Courteous and answered all of my questions.
3/7/2023
David B. VERIFIED CUSTOMER
Josh was very accommodating and kept me informed
3/7/2023
Andrea R. VERIFIED CUSTOMER
None
3/6/2023
James S. VERIFIED CUSTOMER
Jeff did a great job.
3/5/2023
Martha M. VERIFIED CUSTOMER
Gabriel was the most polite service rep. He was busy with another customer and apologized for me waiting for about 15-20 mins. He explained everything and after checking me in it was very timely. I hope and will request Gabriel at my next appointment. He was and has great customer skills. One question I have which does not refer to Gabriel. I did feel that service reps should take care of customers that are first and next in line which did not happen today. I did feel some type of way. 2 customers were taken care of before me and they came after me. I did not understand that.Please share with Service Manager. Thank You
3/5/2023
Marcus T. VERIFIED CUSTOMER
A very nice person who kept me well informed about the service on my car.
3/5/2023
Shannon B. VERIFIED CUSTOMER
Jeff Miller and Ray Galvin are the only two reasons I come to Metro Lexus.