Service reps were very pleasant to work with and informative!
6/13/2023
Christopher T. VERIFIED CUSTOMER
Jeffrey was probably the best service guy I’ve ever worked with and I’ve owned Porsches for the last 14 years. Great interpersonal skills, helped me resolve some cosmetic issues with my SUV and got me out quickly. Probably the best service call I’ve ever had! Unfortunately, my vehicle is a Porsche or I’d come back to Jeffrey every time!
6/13/2023
Albert P. VERIFIED CUSTOMER
Awesome
6/13/2023
Patricia B. VERIFIED CUSTOMER
Be happy to provide feedback. Dan was great. Everyone at Lexus are doe nice and helpful.
Thank you.
6/13/2023
Dawn Y. VERIFIED CUSTOMER
I purchased new tires in January 2021. I brought my car in because we picked up a screw of nail in the tread, which was repairable. I was surprised that my road hazard was only good for 2 years, so I had to pay $40 for the repair. I have purchased a lot of tires from Sam’s Club, and they never charged for this type of repair. In the future I won’t purchase tires from Lexus due to your inferior road hazard warranty. The service itself and the Service Tech was great,
6/12/2023
Kathryn C. VERIFIED CUSTOMER
Jeff checked me in quickly but still took the time to make sure the car’s information was correct. He gave me some tips on car care too. The service was done quickly.
6/11/2023
Dean J. VERIFIED CUSTOMER
He was awesome
6/11/2023
Abdul A. VERIFIED CUSTOMER
Thank you
6/10/2023
Carolyn W. VERIFIED CUSTOMER
My experience with Metro Lexus has been very good… nothing but positive encounters.
6/10/2023
Mustafa R. VERIFIED CUSTOMER
Great service all the time
6/10/2023
Michael M. VERIFIED CUSTOMER
Excellent customer service. Thank you for your help!
6/10/2023
Theresa K. VERIFIED CUSTOMER
The experience was far below the standard of Lexus. The service and sales department has since done a lot to overcome their inadequacies and for that I am appreciative. I am hopeful that my next service experience will be back to the standard of excellence that I had come to expect from my past.
6/10/2023
Kimberly N. VERIFIED CUSTOMER
Jeff was amazing. He communicated and made sure my car was done quickly since I needed to get to work. He explains things very thoroughly. And did it all with a smile.
6/10/2023
Vicky L. VERIFIED CUSTOMER
Professional, friendly, knowledgeable!! Great service department !!! Will definitely igo back for future service!!!! And when ready to purchase a new car will definitely talk with them!!!
6/10/2023
Gregg B. VERIFIED CUSTOMER
Great customer service from Jeff and the rest of the staff. Service department works as a team, I like that.