The staff and customer service are absolutely fantastic.
12/2/2023
Mary S. VERIFIED CUSTOMER
Ian did a great job getting my vehicle completed the next day!
12/2/2023
Matthew M. VERIFIED CUSTOMER
Great job as always!
12/2/2023
Bhaskara B. VERIFIED CUSTOMER
It is pleasure to work with Paul. He did wonderful job.
12/2/2023
Natalie C. VERIFIED CUSTOMER
I was not able to receive a courtesy vehicle. This was an inconvenience.
12/2/2023
Ronald D. VERIFIED CUSTOMER
Adam got me in the loaner quickly and called when my car was ready.
Great experience overall!
12/2/2023
Matthew G. VERIFIED CUSTOMER
Upon arrival both for drop off and pick up there were a lot of people that looked up from their computers and then when back about their day. No real personable greeting from anyone. Upon pickup I Had to wait for over 20 minutes after paying for service as they couldn’t find the find the vehicle. Again, lots of folks standing around … or the luxury experience that one would expect from Lexus.
12/1/2023
Tatlija C. VERIFIED CUSTOMER
Very helpful and great stuff to work with.Thank you very much
12/1/2023
Michael M. VERIFIED CUSTOMER
Great job! Adam.
12/1/2023
Jacqueline L. VERIFIED CUSTOMER
Thank you for your outstanding service.
12/1/2023
Peter A. VERIFIED CUSTOMER
I’ve asked for this trade in offer request three times. I have not received an offer.
12/1/2023
John M. VERIFIED CUSTOMER
Great service!!
12/1/2023
Robert G. VERIFIED CUSTOMER
Very, very satisfied. I always have great service.
12/1/2023
Wynette M. VERIFIED CUSTOMER
Thanks
12/1/2023
Deborah W. VERIFIED CUSTOMER
Best service experience I have ever had at Lexus!
12/1/2023
Timothy P. VERIFIED CUSTOMER
In and out on time. Ian was efficient and friendly.
12/1/2023
James H. VERIFIED CUSTOMER
Excellent service and amazing customer care
12/1/2023
Norman S. VERIFIED CUSTOMER
Many thanks
Norm sutterer
11/30/2023
Nazar S. VERIFIED CUSTOMER
I am completely satisfied with the work of the Metro Lexus service. All wishes were taken into account.
11/30/2023
Kelly H. VERIFIED CUSTOMER
Cody went above and beyond today with seeing if my service was covered. I wasn’t expecting the help but really appreciate it. Cody made me realize that I want my next vehicles to be Lexus not just for the beautiful cars but for the outstanding customer service. I love it here ??