Jeff is by far the best service manager I have ever dealt with. He went above and beyond to provide excellent service. Give him a raise!
12/30/2023
Surayah T. VERIFIED CUSTOMER
Cordis was great as always:)
12/30/2023
Derrick R. VERIFIED CUSTOMER
Great job as usual! Appreciated service!
12/30/2023
Roger S. VERIFIED CUSTOMER
Appreciate the assistance
12/30/2023
Thomas L. VERIFIED CUSTOMER
Thank you for your quick and friendly customer service
12/30/2023
Hercules H. VERIFIED CUSTOMER
The staff was courteous and my vehicle was serviced quickly.
12/30/2023
Donise Y. VERIFIED CUSTOMER
Was there for 2 hours waste of time vehicle could not be fixed service said they needed another part. It seems like they should of known that saying they had checked the vehicle previously
12/30/2023
Debora E. VERIFIED CUSTOMER
He was very kind & patient….explained everything to me.
12/29/2023
Jerome M. VERIFIED CUSTOMER
Eat service but the 4 cylinder engine remains very LOUD! The car you gave me to drive had a four with no noise!
12/29/2023
Robert B. VERIFIED CUSTOMER
I had an appointment at 8:45 to get some wheel damage repaired. I get there at 8:45 only to find out that the guy who does the work already left for the day. Why would that be? I got up early to get there. I am in the middle of a job this weekend I had to break away from and then I’m told that they would try to get someone else. But they couldn’t. Now I have to do this all over again next week. My time is valuable and I was not happy with what happened today.
12/29/2023
Laura H. VERIFIED CUSTOMER
Paul was great and very thorough in his explanation of the findings in our RX. Thanks guys
12/29/2023
Linda F. VERIFIED CUSTOMER
Great job! Thank you!
12/29/2023
Miriam B. VERIFIED CUSTOMER
Paul was great! Explained everything in great detail. Thanks again!
12/29/2023
James C. VERIFIED CUSTOMER
Quick sign in ready for signature. Personable and professional.
12/28/2023
Jennifer K. VERIFIED CUSTOMER
So helpful and didn’t try to upselll me. Advised me of no oil change needed. Very kind and patient and gave me workspace to work while I waited!
12/28/2023
Joseph K. VERIFIED CUSTOMER
Jeff was very knowledgeable about the car and which additional maintenance checks should be done for my daughter’s car who lives in NYC without nearby access to a Lexus dealer. He has been consistently good with my prior interactions as well.
12/28/2023
Harris Homecare. VERIFIED CUSTOMER
Loved the communication and the commitment to make sure I had the best experience.
12/28/2023
Gwendolyn S. VERIFIED CUSTOMER
This service department has been exceptional ! What a pleasure .
Thank you metro Lexus service department
12/28/2023
Joni Lyn. VERIFIED CUSTOMER
Great service from everyone!! Especially Ion and Micah!!
12/28/2023
Tracy H. VERIFIED CUSTOMER
We always appreciate working with Jeff, very knowledgeable, professional & always friendly.
Thanks again Craig and Tracy H