Adam arranged for me to get my Car started a bit early so I didn't have to leave it overnight as there were no loaners. I really appreciated his kindness.
10/9/2024
Barbara G. VERIFIED CUSTOMER
You did a great job problem solving and also with the detailing.
10/9/2024
Mary C. VERIFIED CUSTOMER
Jeff did a great job. I trust his professional advice. I always appreciate his expertise. He is very thorough in explaining everything.
10/9/2024
Charles H. VERIFIED CUSTOMER
Paul did an excellent job keeping me informed as well as answerlng all of my questions. Thanks Paul
10/9/2024
Michael L. VERIFIED CUSTOMER
Major oil leak. Had to get it towed back to dealership to repair. No issues prior to bringing it in for service. Must have been something produced by the oil change.
10/8/2024
Debra R. VERIFIED CUSTOMER
He was very good at explaining
All the things in my car. Plus
He helped me with the loaner car and how
To drive it. Really appreciate the help.
10/8/2024
Beth K. VERIFIED CUSTOMER
Cordis took me without an appointment. He got me a loaner and found my contract for my tire coverage. Very pleased with my service today..
10/8/2024
Ibolya T. VERIFIED CUSTOMER
I’m always satisfied with the service and the courteous staff!
10/8/2024
Brittany S. VERIFIED CUSTOMER
Great communication wonderful customer service
10/8/2024
Allison S. VERIFIED CUSTOMER
This experience has convinced me of two things. First, a regular tire is best. Second, customer service is not dead. It is alive and well at the Cleveland Lexus dealership! Than you!
10/7/2024
Annette H. VERIFIED CUSTOMER
Service was done quicker than expected and entire process was easy.
10/6/2024
David M. VERIFIED CUSTOMER
As always service was effortless. Thank you
10/6/2024
Janelle R. VERIFIED CUSTOMER
Cordis was so helpful and efficient. Amazing service!
10/5/2024
Tiffany J. VERIFIED CUSTOMER
A complete wheel alignment was not done and I am being charged for a full alignment.
10/5/2024
Emily G. VERIFIED CUSTOMER
Ian is always thorough, responsive and easy to work with. 10/10
10/5/2024
Tonisha P. VERIFIED CUSTOMER
Adam’s customer service was superb.
10/5/2024
Barbara E. VERIFIED CUSTOMER
Paul was great, good communicator and easy to work with. Thanks.
10/4/2024
David P. VERIFIED CUSTOMER
Ian was very helpful and accommodating
10/4/2024
Scott W. VERIFIED CUSTOMER
Everything completed as promised. Really appreciate the way Cassey Thaddeus and Jeffrey Miller worked together as they both had past experience with my vehicle.