It was great working with Cassie. She was very attentive and a great communicator!
3/19/2025
Jason M. VERIFIED CUSTOMER
Very impressed with the customer service, video explaining my vehicle’s condition and how fast I was in and out of there
3/19/2025
Kenneth J. VERIFIED CUSTOMER
This visit did meet my expectations. Great job h
3/19/2025
Joel M. VERIFIED CUSTOMER
Could not fix my issues. Difficulty in closing front doors and noise in central console. They said they couldn’t replicate problems.
3/19/2025
Jane K. VERIFIED CUSTOMER
Smooth process. Always appreciated
3/19/2025
Loraine H. VERIFIED CUSTOMER
Jeffrey Miller was clear, helpful , attentive and informative before my service and afterwards. He helped sort out a key issue, explained about resyncing my phone and answered several questions. I would request working with him again.
3/19/2025
Theresa K. VERIFIED CUSTOMER
The knowledge and kindness of your complete staff stands out. That is why I continue to drive Lexus SUVs. Your service department is the best.
3/19/2025
Danylo L. VERIFIED CUSTOMER
Great service! Every was thoroughly explained. And fast!!
3/18/2025
Debra P. VERIFIED CUSTOMER
All is good for now until my next visit
3/18/2025
Diane M. VERIFIED CUSTOMER
Adam’s customer service was exceptional!
3/18/2025
Francis A. VERIFIED CUSTOMER
He was so professional and nice
3/18/2025
Emily B. VERIFIED CUSTOMER
Staff couldn't have been anymore helpful. ????
3/18/2025
Lisa S. VERIFIED CUSTOMER
Adam was fantastic! So nice and everything was fast and efficient. I have had SO many issues with this location in the past but this time nothing could have gone any better and I appreciate that. Great job and thank you!!
3/18/2025
Egdilio M. VERIFIED CUSTOMER
Jeff was very helpful and easy to work with. He went the extra mile. Thank you.
3/18/2025
Joyce V. VERIFIED CUSTOMER
Thank you
3/17/2025
Robert S. VERIFIED CUSTOMER
Greatly enjoyed the 2024 Rx 350 loaner. Silver, black interior, 7,000 miles. Would consider it with ours as a trade in.
3/17/2025
Diane S. VERIFIED CUSTOMER
Excellent service at Metro Lexus as always Jeffrey was very informative and very nice!
3/17/2025
Sally T. VERIFIED CUSTOMER
the staff is very courteous to their customers. Thank you!
3/17/2025
Sean W. VERIFIED CUSTOMER
Paul is always great to deal with.
3/17/2025
Joy C. VERIFIED CUSTOMER
Was supposed to have an alignment done and it wasn’t done. Even with the alignment removed the invoice was completely wrong as to what was quoted to me. On the plus side everyone is very nice. Presumed with oil change they would check everything. Need windshield wiper and for got about that!