It doesn’t get any better than Jeff Miller. Never met someone so on top of everything and giving the best service for my IS. Highly recommend.
3/13/2025
Roseann R. VERIFIED CUSTOMER
Excellent person to person communication. A++ Great explanation of the loaner touch service. From beginning to end felt like he was on point with everything communication was excellent. Keep it up Jeff. Thank you!
3/13/2025
Cathleen L. VERIFIED CUSTOMER
Adam was great
Just wish coujd find my sunglasses in the loaner
3/13/2025
Christine N. VERIFIED CUSTOMER
Service never waivers, always thorough and pleasant.
3/13/2025
Susan N. VERIFIED CUSTOMER
Jeff was awesome and thoroughly explained everything that was going to happen and what to expect so everything was as he explained. Jeff thoughtfully checked in to see if I had questions while the car was being serviced. I also appreciate the Lexus cup to swap out my old cup when I picked up the car. All a very pleasant experience.
3/13/2025
Elaine R. VERIFIED CUSTOMER
Very friendly. Warm welcome. Very enjoyable. Thank you.
3/12/2025
Brenda M. VERIFIED CUSTOMER
I am still very happy with my current t Lexus but when I am ready to trade it in, I will come back to Metro Lexus. The customer service at Metro Lexus is top notch. The entire staff, from the day I purchased this car til today, treat their customers with the upmost respect.
3/12/2025
Tonya S. VERIFIED CUSTOMER
Thank you for such great service. Thank you for good customer service. The staff are always polite and helpful.
3/12/2025
Robert M. VERIFIED CUSTOMER
Jeff handled my situation very professionally.
Thanks for the great service.
3/12/2025
Leslie B. VERIFIED CUSTOMER
Jeffrey was very professional, he treated me with respect and answered all of my questions!
3/12/2025
Karen R. VERIFIED CUSTOMER
Outstanding service by all individuals on Mateo team
3/12/2025
Elizabeth G. VERIFIED CUSTOMER
Paul explained things well and helped me find the right solutions for my car. THX!
3/12/2025
Lee D. VERIFIED CUSTOMER
I always find my car looking nicer after your team worked on it. All the people at Metro are nice and always explain what they are going to do with my car. Very satisfied.
3/12/2025
Jaynee P. VERIFIED CUSTOMER
Jeff always provides the greatest quality customer service. I appreciate his communication and attention to detail. He definitely goes above and beyond to ensure everything is done right.
3/11/2025
Dan H. VERIFIED CUSTOMER
Jeff has my trust. He consistently takes good care of my vehicle's. He communicates effectively, and is upfront with expectations.
3/11/2025
Martin M. VERIFIED CUSTOMER
Great quick service as usual.
3/11/2025
Eric C. VERIFIED CUSTOMER
I just had my car serviced on Friday and after driving it for the 1st time after the service I have over 2K in repairs? I was also charged again to do the diagnostic.