What fabulous service! Nikolas as well as the team members were courteous, polite, and very helpful. Thank you for the wonderful service!
5/20/2025
Thomas M. VERIFIED CUSTOMER
Always competent, efficient service.
5/19/2025
Michael R. VERIFIED CUSTOMER
From the first day arrived and came to Lexus, Nikolas has been excellent and exceptional. He always went out of his way to work with memo matter what the circumstance may have been. He is truly the epitome of client services. I will miss working with him and how he always treated me kind. I meant to write something before I left the dealership today, so I’m happy
To respond to the survey. Job WELL DONE!
5/19/2025
Ronald C. VERIFIED CUSTOMER
1 1/2 hour for oil change.
Attempted overcharge
5/19/2025
Joyce W. VERIFIED CUSTOMER
Good service on time
5/18/2025
Susan M. VERIFIED CUSTOMER
Always a good service experience at Akron/Canton Lexus!
5/18/2025
Norman M. VERIFIED CUSTOMER
Nik always does a great job. . Professional, kind and prompt. I was on and out of service in no time.
5/18/2025
Sandi C. VERIFIED CUSTOMER
Josh is the best. I drive an hour to get my car serviced there because Josh and everyone there provides such great service. Thank you.
5/18/2025
Heyden Mold. VERIFIED CUSTOMER
Good
5/17/2025
Paul L. VERIFIED CUSTOMER
We were treated wonderfully!!
5/17/2025
Sandee R. VERIFIED CUSTOMER
Used porter service for first time. Car pick up great. Car return still has not occurred. Would appreciate a clear update.
5/17/2025
Maureen K. VERIFIED CUSTOMER
Aside from routine maintenance, I only asked two things to be addressed: (1) a malfunctioning console compartment latch, and (2) exterior door handles not working properly. Neither were fixed.Imagine how pleased I was starting my car to see “Door Lock System Malfunction Visit Your Dealer” Also, the console latch doesn’t shut properly—as before. Does anyone proof the work before the car is returned?
5/17/2025
Lisa L. VERIFIED CUSTOMER
Thanks! Josh and his service team were great.
5/16/2025
Keir J. VERIFIED CUSTOMER
You guys have a great waiting room, and appointments that met my schedule. Josh was great. Thank you very much!
5/16/2025
Beverly S. VERIFIED CUSTOMER
Thanks
5/16/2025
Michael M. VERIFIED CUSTOMER
Service is what I expected.Went above expectation and was transparent regarding the issues with the vehicle. I will be back to get the other work done that was recommanded. Tech went beyond in complete review of vehicle on all possible needed repairs to vehicle and personnally showed and discribed possible outcomes if not addressed.
5/16/2025
Bernardo D. VERIFIED CUSTOMER
Nikolas Rair
- Excellent Experience!
Thank you
5/16/2025
Sandra J. VERIFIED CUSTOMER
I appreciate the staff and hard work that you all do to keep our
Cars lasting forever ????. We trust you will take good care of us. ????
5/16/2025
John H. VERIFIED CUSTOMER
Excellent service! Complete and accommodating.
5/16/2025
Ashley G. VERIFIED CUSTOMER
Josh took very good care of making sure our problem was solved. We’re very greatful and happy with his service and help.