Lexus of Akron-Canton is always an amazingly positive experience!! Thank you so much!!
6/23/2025
Anthony M. VERIFIED CUSTOMER
Very good experience!
6/21/2025
Karan A. VERIFIED CUSTOMER
Excellent customer service
6/21/2025
Mark B. VERIFIED CUSTOMER
This dealership has done a great job servicing my cars. This is why I bought my newest Lexus Rx 350 from them.????
6/21/2025
Gordon M. VERIFIED CUSTOMER
Long wait
Confusing bill
6/20/2025
Melanie C. VERIFIED CUSTOMER
I received great service as always!!
6/20/2025
Cleveland M. VERIFIED CUSTOMER
Derrick did a fine job. He provided service that exceeded my expectations.
6/20/2025
Kathleen L. VERIFIED CUSTOMER
Very satisfied
6/20/2025
Shannon M. VERIFIED CUSTOMER
Zerryck was very polite and professional. We couldn’t ask for a better experience.
6/20/2025
Anne T. VERIFIED CUSTOMER
Zerryck Rogers and Jon Morris misdiagnosed a failure on my car. As a result they did not honor the warranty on the car and caused me to pay $1453.60 to fix a defect in manufacture, design or original delivery of the car. I will continue to tell my rich friends to definitely not consider purchasing a Lexus that fails to handle normal driving conditions without falling apart. I thought I was buying a quality product from people who stand behind their product but so far have been proven wrong. It has been very disagreeable dealing with Lexus of Akron/Canton. Consider me a very disappointed and dissatisfied customer. Lexus owes me $1453.80.
6/19/2025
Loren Q. VERIFIED CUSTOMER
Thank you
6/19/2025
Jennifer Z. VERIFIED CUSTOMER
I was extremely pleased with my service! Thank you!!
6/19/2025
Denise R. VERIFIED CUSTOMER
When waiting at dealership for work, in person contact and explanation of services and updates would be nice! Technology updates are convenient and nice when not present but feels disconnected and rude when your on premises. I like personal contact feedback.
6/19/2025
Julia N. VERIFIED CUSTOMER
Courteous and thorough
6/19/2025
Lisa C. VERIFIED CUSTOMER
The Service department is excellent! Everyone is professional, kind and willing to answer all my questions. I want to take a moment to recognize the gentleman that washed and cleaned my car before returning it to me. He was so friendly and personable. All of the staff exhibits such a high level of care and excellence. I am certainly glad to be a member of the Lexus family.
6/19/2025
Jeff S. VERIFIED CUSTOMER
Was quick and efficient and back on the road in less than an hour...and at a surprisingly good price!