Scott and the Lexus service team have always taken good care of me and my cars! :)
5/26/2020
Deborah W. VERIFIED CUSTOMER
Everything went well with my service. Thanks
5/25/2020
Keith K. VERIFIED CUSTOMER
Great job by everyone involved.
Thank you.
5/24/2020
Ellen J. VERIFIED CUSTOMER
Great service and a wonderful place to do business!
5/24/2020
Denise C. VERIFIED CUSTOMER
Scott was very professional and safety issues were a priority with the coronavirus.
5/23/2020
Joseph D. VERIFIED CUSTOMER
Always the best service from start to finish with this team!
5/23/2020
Mike M. VERIFIED CUSTOMER
Facility was clean and safe for customers, Scott was very professional. I will continue to service my Lexus here.
5/23/2020
Donna B. VERIFIED CUSTOMER
Scott was friendly professional and did not over do questioning of my decision not to complete the recommendation of additional repairs
5/22/2020
Donnie J. VERIFIED CUSTOMER
ILive the Lexus experience each and every time!!!!!
5/21/2020
Vakeeshan P. VERIFIED CUSTOMER
Scott always does a great job. The team that removed the dent from my vehicle also did an amazing job. Is there a way to speed up the check in process? I live in Columbus and have taken my vehicle there at times and I’m usually out within mins. It seems longer in Akron. Not a big deal but just wondering If there is an opportunity there.
5/17/2020
Camilla W. VERIFIED CUSTOMER
They tried to keep my vehicle an extra day selling me services I didn’t need. I had
To go out of town and it was very annoying. We have purchased many Vehicles
From your dealership and was very unhappy with the lack of communication
and consideration from your service department. I will think twice before having
them service my vehicle again.
5/16/2020
Edwin I. VERIFIED CUSTOMER
I appreciated the steps taken today in making me feel safe & that conditions were extra sanitary. I've always noticed how clean it is so it was no surprise.
Thank you Akron-Canton Lexus!
Allison Ilg
5/15/2020
Homaundre P. VERIFIED CUSTOMER
None at this time
5/15/2020
Vince M. VERIFIED CUSTOMER
Very happy with the setvice
5/15/2020
Ari F. VERIFIED CUSTOMER
Scott handled my service again. Same consistent attitude and approach as last time. Competent, articulate, professional, reliable and courteous.
5/15/2020
Cindy W. VERIFIED CUSTOMER
Scott did a great job.
I was however not happy with his boss who would not allow any discount when I was spending close to $900 ... cost was unexpected. I would assume the manager would have liberty to allow some sort of discount.
Scott did ask for me twice so that was appreciated.
5/15/2020
Dan B. VERIFIED CUSTOMER
If I get the factory survey I will give you the highest compliments