Laura provides Excellent and friendly service. Thank you!
8/15/2020
Kathy G. VERIFIED CUSTOMER
Laura was great! Everything was excellent but I really wanted to have my car washed but the equipment was down and they couldn’t wash my NX.
8/15/2020
James A. VERIFIED CUSTOMER
Laura Davis is awesome... No question about it.
8/15/2020
Troy P. VERIFIED CUSTOMER
Always fast and quality service and friendly people
8/14/2020
Tracy W. VERIFIED CUSTOMER
Very Professional Crew
8/14/2020
Gossett H. VERIFIED CUSTOMER
Thank you for being so professional and kind. I would consider buying myself a Lexus after the experience Of taking my parents car to the dealership for service.
Thank you again!
8/14/2020
Tomasina E. VERIFIED CUSTOMER
I am always greeted and treated very well.
8/13/2020
Stella B. VERIFIED CUSTOMER
great service. very nice job cleaning interior of auto
8/13/2020
Joe V. VERIFIED CUSTOMER
Service provided was exceptional as usual. Courtesy and professionalism exhibited.
8/13/2020
Gwendolyn J. VERIFIED CUSTOMER
Very satisfied.
8/13/2020
Kathy S. VERIFIED CUSTOMER
Marty is always very friendly and works quickly to help the customer. Also, Norman does a great job greeting and preparing my vehicle to leave... Norman knows the customers by name.
8/12/2020
Derek P. VERIFIED CUSTOMER
Awesome as always
8/12/2020
George 'Dave'. VERIFIED CUSTOMER
Always excellent service
8/12/2020
Vicki K. VERIFIED CUSTOMER
I did not personally bring in my vehicle. My schedule did not coincide with what the service team could accommodate my service needs. I was disappointed that a loaner was not available for the person that helped me out by bringing my vehicle. Hopefully next time I have service, a loaner will be available. I know this virus has interrupted many things. Thank you for checking in with me. I do have a question-Jim (the man that brought my car in for service) said I need to come back in after 5000 miles, but did not Bremen bet why. Could you tell me why I need to come back in after another 5000 miles?
8/12/2020
Annette S. VERIFIED CUSTOMER
My Lexus required a software upgrade for Enform to work. Lexus Akron/Canton picked up my car, applied the upgrade, informed me of progress & completion via text during the whole process, returned my vehicle applied final settings & it is working now. Professional & expected customer service. Great job!
8/12/2020
Gail B. VERIFIED CUSTOMER
Having been a customer of Lexus for many years and having been helped by Laura Davis many times I have been always pleased. Laura is extremely knowledgeable about her requirements with Lexus and always knows the correct answers to fixing any problems and any questions I might have. It is a pleasure to work with her.Thank you for having her on your staff.
Gail B
8/12/2020
Pearlene L. VERIFIED CUSTOMER
It's always a pleasure working with Akron Lexus. Ms. Davis is a real credit to your establishment. Laura makes my visits so personable. She's knowledgeble, professional and interested in making me feel comfortable while I relay my request for service for my car. Pearlene L