Always enjoy the coffee Oh that’s right and the service
9/30/2020
Lori C. VERIFIED CUSTOMER
Always friendly fast service!
9/30/2020
Sheila H. VERIFIED CUSTOMER
I was well accommodated in the service department!
9/30/2020
Nguyen B. VERIFIED CUSTOMER
I had my car towed in around 11:30 am but did not receive any call confirming that it has arrived until I called around 3:00 pm. And someone had to go look for it. I had a text telling me that my car was scheduled for 11:30am but did not get done until around the next morning. That is after I had called several times to make sure that work is scheduled for my car.
I do not know much about your internal issues but this is apparently a management problem, it is obvious that you overloaded your employees, This could be dues to the pandemic that you don’t have enough technicians but communication to clients is critical, Mrs Laura Davis did a great job when the schedule was made.
9/30/2020
David T. VERIFIED CUSTOMER
Thanks Scott for all your help. Very professional.
9/29/2020
Marta M. VERIFIED CUSTOMER
Such exceptional service.. all around good experience at Lexus today! Laura was right on it ... very kind very sweet very professional..Thank you..
9/29/2020
Robert R. VERIFIED CUSTOMER
Scott is fantastic.
9/28/2020
Dakota F. VERIFIED CUSTOMER
Appreciate the time and patience and hard work y’all put in to get me in-and-our today!
9/28/2020
Cheri P. VERIFIED CUSTOMER
Thx for the great service!
9/28/2020
Mona R. VERIFIED CUSTOMER
She was excellent. She is the best.
9/28/2020
Deborah G. VERIFIED CUSTOMER
Extremely satisfied
9/27/2020
William S. VERIFIED CUSTOMER
Excellent and professional customer service. Thank you!
9/26/2020
Margaret W. VERIFIED CUSTOMER
Your service is fantastic! Friendly, thorough. I’ll definitely be back!
9/26/2020
Christopher M. VERIFIED CUSTOMER
Laura Davis was a pleasure to work with! She does an amazing job!
9/26/2020
David B. VERIFIED CUSTOMER
Scott was first class
9/26/2020
Gary L. VERIFIED CUSTOMER
I had an appointment with a sales representative and made myself available to him at his request. I waited one half hour and he did not present himself. Not impressed.
The service was fine. Your staff was quite accommodating and the work appears to be done correctly.
9/26/2020
Richard B. VERIFIED CUSTOMER
Fantastic service experience by Scott, like always!
Thx u
9/26/2020
Theresa W. VERIFIED CUSTOMER
3 days of no service or proper communication
9/25/2020
Tom R. VERIFIED CUSTOMER
Good service department always friendly and helpful