My service at Lexus of Akron/Canton is always great.
Keep up the good service but please bring back The courtesy car washes.????
3/5/2021
Keith K. VERIFIED CUSTOMER
Completely satisfied!
3/4/2021
Sean B. VERIFIED CUSTOMER
Your team is professional as always. Unfortunately due to Covid the part took a very long time to come in but your team was constantly updating me and keeping me informed. As always I your service department is hands down the best. Thanks again
3/4/2021
Barry W. VERIFIED CUSTOMER
Scott was a breath of fresh air! Friendly professional and it was so nice working with him!! Ty for making the changes!! Loved my experience. This is Judi Wallace
Car is in Barry’s name but it’s really mine!! Ty ty ty
3/4/2021
Joe V. VERIFIED CUSTOMER
Generally pleased with service as is is the custom.
3/4/2021
Don B. VERIFIED CUSTOMER
Good job
3/4/2021
John K. VERIFIED CUSTOMER
I don’t respond to surveys. Sorry
3/4/2021
Grace G. VERIFIED CUSTOMER
Very polite and did a great job
3/4/2021
Gregory G. VERIFIED CUSTOMER
Excellent
3/3/2021
Onica H. VERIFIED CUSTOMER
Nickolas was great he tried. But because he failed to make a claim I had to pay somethings out of pocket.The company will not remeburse me and that is ok.I did bring my protection plan before service was started. I also had work done I did not authorize and was double and over charged.Also some communication about my control arm which i learned about while going to pick up my car. But the Manager fixed it.He was so sweet and helpful. i realky appreciate the service i was given. The team was so great. A Learning experience and eventually i will come back maybe for a graduation present to myself. The brand speaks for itsself. Definitely worth the money
3/3/2021
Dianne H. VERIFIED CUSTOMER
Very professional.
3/3/2021
John M. VERIFIED CUSTOMER
Scott got me in a day early so I could go on vacation a day early!!! Quick diagnosis gave me confidence to drive South. Thanks Scott
3/2/2021
Duane R. VERIFIED CUSTOMER
Always excellent and professional service. Thanks to Scott and the crew in the service area.
3/2/2021
Susan L. VERIFIED CUSTOMER
Scott was extremely helpful and explained everything to me and was very polite and kind ! He really went out of his way to help me understand everything I had questions about!
2/28/2021
Diane W. VERIFIED CUSTOMER
We agreed that Scott did a wonderful job especially with courtesy and keeping me posted with the timeline in job completion. A true gentleman towards myself and the most friendly staff. I’m not amazed at all because the treatment I received is always the most gratifying in going the extra mile for me.
2/28/2021
Michael P. VERIFIED CUSTOMER
I have just noticed that my check engine light is back on. The fix was supposed to be the replacement of the gas cap, but that doesn’t seem to have worked. I will try to make sure the cap is on tight but the vehicle may need another look.
2/27/2021
Terrence 'Terry'. VERIFIED CUSTOMER
Dealership and service advisor exceeded my expectations.
2/27/2021
Cynthia M. VERIFIED CUSTOMER
Scott & the dealership were very helpful & accommodating! Thank you!
2/27/2021
Julie S. VERIFIED CUSTOMER
Nikolas offers phenomenal customer service and experience, I so appreciate all of his care.