Scott, as usual, is polite, respectful and very professional. Other than the great Lexus brand, Scott is another VERY IMPORTANT reason we return to Lexus Akon Canton. He along with the rest of the service department are just terrific.
3/17/2021
Tina M. VERIFIED CUSTOMER
Pleased with the service. Will need to schedule a time to have a scratch buffed out. I was told it would be handled and I would get a call to set up a time. Thanks!
3/16/2021
Jo Ann. VERIFIED CUSTOMER
Nick did over and beyond his abilities to help in anyway possible to make sure all my needs were taken care of., from good morning to good afternoon, have a great day. My experience was awesome. Thanks again for your A1 service.
3/16/2021
Bob S. VERIFIED CUSTOMER
Gilmore is very professional and explained the process of getting my vehicle serviced.
3/16/2021
Marta M. VERIFIED CUSTOMER
Scott was very helpful with all of my questions & his customer service was excellent! Pleasant to work with! Thank You!
3/16/2021
Jim K. VERIFIED CUSTOMER
Service was excellent, timely, and empathetic.
3/16/2021
Rita F. VERIFIED CUSTOMER
Marty was great!! Loved the free loaner car.
3/15/2021
Daniel N. VERIFIED CUSTOMER
Jon and Norman did an excellent job repairing my car on very short notice. Their service exceeded my expectations. Thank you.
Djn
3/15/2021
Maria T. VERIFIED CUSTOMER
THANKS AGAIN MARTY!!
3/15/2021
Joan S. VERIFIED CUSTOMER
Nicholas was very courteous and helpful. We do not like our current car, NX300 and can’t wait for the lease to be up which is iabout 9 months. We are hoping you will ask for it earlier!
3/15/2021
Kyle K. VERIFIED CUSTOMER
Inconsistency over past services with amount of oil added during oil changes. For first 2-3 services car was listed as a RC 350 but I drive a 200t. Was quoted a year ago for spark plugs costing $250 to have them replaced. Quoted this time for $675 for spark plugs for the 60k service. Easily replaced for next to nothing I understand dealership service costs more. Last service I wanted tires rotated and the guy said they didn’t do it because the wheels are staggered. The 200 has 18in rims all the way around. Kinda wonder if the service department really knows the vehicles like enthusiasts do.
Nothing against Nikolas he did his job but overall the service side could pay better attention to detail.
3/14/2021
Ralph M. VERIFIED CUSTOMER
Everyone was friendly and service was excellent. Thank you for a job well done.
3/14/2021
Larry T. VERIFIED CUSTOMER
I think Nickolas is a great person to have in customer service. He represents your dealership in a very positive manner.
3/13/2021
Eva K. VERIFIED CUSTOMER
Marty richards's team gave me an excellent serivce, i appreciate very much for marty'team service to me
I hope marty team will continue to repair and service my car
Thank you everyone at lexus akron- canton office
Best Regards,
Eva K
3/12/2021
Linda B. VERIFIED CUSTOMER
Nick is very knowledgeable and helpful dealing with service.
3/12/2021
Suresh P. VERIFIED CUSTOMER
Always friendly and work done is great.
3/12/2021
Tim A. VERIFIED CUSTOMER
Service was 100% very professional and friendly
3/12/2021
William F. VERIFIED CUSTOMER
The 2 gentleman I worked with in service we’re GRE
3/12/2021
Nadine C. VERIFIED CUSTOMER
Very pleased with the work that was done to our car. Scott was nice to work with.