Josh is clearly one of the best. He consistently make customers feel at home and explain what’s going on with your car in a professional way. He is kind and courteous and very respectful.
9/25/2025
Sandra G. VERIFIED CUSTOMER
Nik and his team were great. Only issue is that there is not a sufficient number of service reps and that affects customer satisfaction. It is not the fault of the people there, it is the fault of those responsible for ensuring that they have every department adequately staffed, not just in the quality of the staff but also in the number needed to meet customer needs.
9/25/2025
Jean S. VERIFIED CUSTOMER
Everyone is always professional and friendly
9/24/2025
Mary B. VERIFIED CUSTOMER
Nick was fine. However, I am not happy that there is now a 2% surcharge when using a credit card. Especially when a typical service is several hundred to over a thousand dollars. Not what I would call luxury service and may make me rethink whether I will keep coming to Lexus for my car service
9/24/2025
Young B. VERIFIED CUSTOMER
All the technicians were extremely helpful!
9/24/2025
Thomas B. VERIFIED CUSTOMER
Thanks
9/24/2025
Scott L. VERIFIED CUSTOMER
I filled this out 3 times and wouldn’t let me submit-not doing again.
9/23/2025
Michael C. VERIFIED CUSTOMER
Very nice and efficient. Easy in and out.
9/23/2025
Debra S. VERIFIED CUSTOMER
Thank you, Josh! Fast, efficient, and professional service
As always! Love our Lexus????
9/23/2025
Gar C. VERIFIED CUSTOMER
Thank you
9/23/2025
James S. VERIFIED CUSTOMER
Great job as always Team Lexus of Akron-Canton!!!
9/23/2025
Amy P. VERIFIED CUSTOMER
Excellent service as always!
9/20/2025
Robert C. VERIFIED CUSTOMER
Okay
9/20/2025
Paula T. VERIFIED CUSTOMER
Wonderful experience with every interaction! Norm is a Lexus ROCKSTAR!!!
9/19/2025
James M. VERIFIED CUSTOMER
Completely satisfied: THANKS
9/19/2025
Donna S. VERIFIED CUSTOMER
He was very nice..
9/19/2025
Anthony S. VERIFIED CUSTOMER
Everyone as expected was very committed to great service
9/19/2025
John A. VERIFIED CUSTOMER
Satisfied
9/18/2025
James W. VERIFIED CUSTOMER
Fantastic as always
9/17/2025
Debra E. VERIFIED CUSTOMER
I would’ve appreciated if they turned my low tire light off . I have a bad censor and I was aware of this but they left the light on. Thank you