I am grateful that Lexus offers courtesy vehicles to borrow while my vehicle is being worked on. Making arrangements to rent with Enterprise was such a hassle and too time consuming for me.
10/3/2021
Walter W. VERIFIED CUSTOMER
Did not waiting from 8am until 10:30 am. Other wise job was good
10/2/2021
Rebekah E. VERIFIED CUSTOMER
Very good !
10/1/2021
Sandra H. VERIFIED CUSTOMER
Scott is always very helpful, he goes out of his way to assist in any way he can. Definitely an asset to your team.
10/1/2021
Ray C. VERIFIED CUSTOMER
Satisfied except no one called to advise completed. We went to service as nearly closing. Car was done. Everything else fine. Very good detailed report of any problems.
10/1/2021
Collin A. VERIFIED CUSTOMER
Scott is always very professional, punctual, and helpful.
10/1/2021
Anna J. VERIFIED CUSTOMER
Scott, kept me very informed from start to finish as well as accommodating.
Thank you again.??
10/1/2021
George V. VERIFIED CUSTOMER
Thanks for the good srrvice
9/30/2021
David S. VERIFIED CUSTOMER
Great service, great loaner and process for the loaner, could do without the automated alignment system report which is generated when entering the service area.
9/30/2021
Kathy P. VERIFIED CUSTOMER
Great service, thank you!
9/30/2021
Frank B. VERIFIED CUSTOMER
Serviced by true professionals who know what they are doing.
9/30/2021
Robin L. VERIFIED CUSTOMER
Nick gave me information about getting my leased vehicle certified, that was completely false and could have cost me hundreds of dollars. I’ve worked in automotive service industry for around 11 years, I know how important it is to give correct information to a customer who is depending on the representative to know the standard operating procedures. I would prefer not to work with him any longer.
9/30/2021
Bill P. VERIFIED CUSTOMER
Service was OK, just didn't understand why it took 1 hr to put gas in the car?
9/30/2021
Chris V. VERIFIED CUSTOMER
Very satisfied with your service.
9/30/2021
Frances S. VERIFIED CUSTOMER
Service was handled efficiently
9/30/2021
Rick W. VERIFIED CUSTOMER
Great service.
9/29/2021
Richard B. VERIFIED CUSTOMER
Great service experience buy the whole team!
Once again outstanding.
Thx u
9/29/2021
Hojatollah K. VERIFIED CUSTOMER
The lack of clarity led to an extra 200 dollar charge for my previous visit. Service representative said it was my fault and I agreed to all on the phone. Was not a good experience and right in line with level of treatment I’ve experienced in the past. Do better.