Excellent service. Knowledgeable and courteous staff.????????
10/14/2021
Darlene S. VERIFIED CUSTOMER
Very nice Lexus service men. Was a pleasure
10/14/2021
John B. VERIFIED CUSTOMER
Purchased 50,000 mile tires with purchase of car today had to replace them after only 23,000 miles
10/14/2021
Gretchen W. VERIFIED CUSTOMER
I really appreciate your valet service, and feel confident my car is the best it can be.
10/14/2021
Brad H. VERIFIED CUSTOMER
Service department is great, but prices are a little bit high
10/14/2021
Flanvis J. VERIFIED CUSTOMER
It took a little while to get things sorted out, but they did get sorted out!
10/14/2021
Terry P. VERIFIED CUSTOMER
Thanks
10/14/2021
David D. VERIFIED CUSTOMER
Timely and courteous!
10/13/2021
Frank T. VERIFIED CUSTOMER
Great job Nik!
10/13/2021
Terry K. VERIFIED CUSTOMER
Love my Lexus and plan on keeping it a long time. Thank you for the great experience
10/13/2021
Paul K. VERIFIED CUSTOMER
They fixed the issue in a timely manner.
10/13/2021
John M. VERIFIED CUSTOMER
As always, great job
10/13/2021
Jim K. VERIFIED CUSTOMER
Jon's intervention and help, made
my service experience excellent.
10/12/2021
Suzy D. VERIFIED CUSTOMER
I was satisfied interpersonally w my service but they said they fixed my tire pressure and the light came on again 20 minutes after leaving. I paid $80 for that service which I know wasn't a guarantee. I didn't have time to call back again today.
10/12/2021
Theresa K. VERIFIED CUSTOMER
Nick did not do the things that he told me would be done. In addition, there were charges on my invoice that should not have been there and he failed to honor a coupon that I had provided. On another note, I was very happy to see Scott Gilmore was working today. He treated me as I expect to be treated as a long time customer at Akron Canton Lexus. Scott did all that he could do to make it right today. I will be making a point to ask for Scott as my advisor in the future. I do not feel comfortable having Nick oversee any work on my car.
10/12/2021
Sandi J. VERIFIED CUSTOMER
I love Lexus of Akron Canton! The service department is awesome!
10/11/2021
Lora F. VERIFIED CUSTOMER
Everything went great staff was courteous and efficient
10/11/2021
Norman M. VERIFIED CUSTOMER
Robert was professional, friendly, funny, kind and got me in and out.
10/10/2021
Susan L. VERIFIED CUSTOMER
The loaner vehicle get like a death trap.
The loaner vehicle also had a message that remained on the screen that it required maintenance.
Happy to get my vehicle back and drive away.