The loaner vehicles are filthy. They are covered in dust, pet hair and dirt. There have been times I have to go home and wipe the interior down with Lysol wipes because there is so much grime and pet hair inside the car.
10/26/2021
Sergul E. VERIFIED CUSTOMER
Excellent service thanks
10/26/2021
Jo Ellen. VERIFIED CUSTOMER
Excellent service!!
10/25/2021
Matthew D. VERIFIED CUSTOMER
Service advisors were exceptional as always. I had mailers from Akron Canton Lexus but were expired. In the past they were accepted but apparently the policy has changed. The service was perfect but the policy change didn’t sit well with me. This is my 5th Lexus and while I was there, Keri quoted me on a 2021 NX for my wife to consider.
10/25/2021
Harvey L. VERIFIED CUSTOMER
Great people to work with
10/25/2021
Alison S. VERIFIED CUSTOMER
Robert was so very courteous and professional and answered my questions regarding getting my car ready to not be driven for the winter. He advised me how to prepare my hybrid battery for the upcoming winter. I was very pleased with the time he took.
10/25/2021
Kunaal B. VERIFIED CUSTOMER
Great guy. Brought donuts for him but couldn’t give it to him because he was off.
10/24/2021
Meredith M. VERIFIED CUSTOMER
Nick wax great - he was friendly and helpful - he swept and cleaned out my car and was very accommodating
10/24/2021
Amy P. VERIFIED CUSTOMER
Excellent service!!!
10/24/2021
Pete C. VERIFIED CUSTOMER
Nick was professional with me during my service at the dealership. He explained the service need on the suv and why it was need, also the progress of the service and when it was completed.
10/23/2021
Virginia S. VERIFIED CUSTOMER
It was fast, price was reasonable, and Scott as usual was great!
10/23/2021
Jeannine J. VERIFIED CUSTOMER
Scott was great. Offered services my car needed and was understanding when I turned them down. All the service workers are always pleasant and friendly.
10/23/2021
Trisha K. VERIFIED CUSTOMER
Good
10/23/2021
Ray B. VERIFIED CUSTOMER
Very professional
10/22/2021
Diane B. VERIFIED CUSTOMER
Love the valet service and hat Scott called me to discuss my vehicle service.
10/22/2021
Ed Z. VERIFIED CUSTOMER
Smooth and very relaxing
10/22/2021
Christopher M. VERIFIED CUSTOMER
Prompt and courteous
10/22/2021
Michelle J. VERIFIED CUSTOMER
Only negative is loaner car smelled of cigarettes.
10/22/2021
Dixilene P. VERIFIED CUSTOMER
Excellent service. Exceeded expectations.
10/22/2021
Beth H. VERIFIED CUSTOMER
I appreciate that they value my time from dropping off my car to getting back to work! Always a pleasant experience.