Marty was welcoming and efficient when I checked in my Lexus for service. Marty communicated with me regarding the additional service suggested and checked me out quickly after service.
I was very pleased to see Marty’s familiar face at my service check in.
8/29/2022
Veronica O. VERIFIED CUSTOMER
Thank you, Nick, for my great service !!!!!
8/27/2022
Joe H. VERIFIED CUSTOMER
Nick is already handling it. Thank you
8/27/2022
Sandra Y. VERIFIED CUSTOMER
Excellent in all wsys
8/27/2022
Trisha K. VERIFIED CUSTOMER
Thanks
8/27/2022
Ping X. VERIFIED CUSTOMER
Great service. Always! Thanks
8/27/2022
Sharon B. VERIFIED CUSTOMER
I brought my car in for service, there was nothing in particularly wrong with the car I didn’t believe. When I got through looking at it the first time they presented me a deal over $4500, over $3000 of that bill
was labor. I pick the car up paid that bill $4500 and a couple of days later a stranger on the street told me my brake lights were not working. I took it right back to Lexus and told them my brake lights were not working. They took the car back to see why, they informed me that my brake lights were rusted out. I know my brake lights did not rust out in a matter of two days. They presented me with another bill for over $1000 to fix the brake lights, so my balance of car repair was over $6000 and there was nothing major wrong with my car when I brought it in. When they looked at my car the first time they should’ve saw the brake lights were rusted. They should have saw that on the first inspection. I feel that they nickled and dimed me for the little things that was wrong with the car, because there was no major repairs done on my car I should’ve never been charged over $4000 for labor when there was nothing major wrong with the car. I feel very taken advantage of.
8/27/2022
Patrick C. VERIFIED CUSTOMER
Excellent Service. Friendly atmosphere
8/26/2022
Kathleen B. VERIFIED CUSTOMER
Thank you too
8/25/2022
David A. VERIFIED CUSTOMER
Nik was efficient and professional. First time I’ve worked with him. Very positive experience.
8/25/2022
Susan M. VERIFIED CUSTOMER
Marty is professional and kind. Always a pleasant experience. Thanks Marty and everyone at Lexus of Akron Canton!
8/25/2022
Julie C. VERIFIED CUSTOMER
Very grateful for the excellent service I received.
8/25/2022
Sue A. VERIFIED CUSTOMER
Well done
8/24/2022
Theresa W. VERIFIED CUSTOMER
Nikolas is always very nice and keeps me informed of my vehicles progress and answers all my question. It’s a pleasure to work with him on my visits.