1 year warranty service was done quickly. I had them check if there were any updates to the navigation system and they verified it was up to date. I have experienced that there are roads not recognized in navigation that do exist. However, this is something that needs to be addressed at a higher level from the dealership.
9/4/2022
Ifendu N. VERIFIED CUSTOMER
Nick and team provided excellent service.
9/3/2022
Karen G. VERIFIED CUSTOMER
I was please with my service, the gentleman were courteous and helpful, it was a little pricey for just molding, but what a girl to do!
9/3/2022
Cynthia M. VERIFIED CUSTOMER
Very helpful, polite and responsive. Excellent at providing great customer service
9/2/2022
Thomas B. VERIFIED CUSTOMER
Sorry it took two trips in to figure out the problem with my ES360. All ended well. Thank you
9/2/2022
Dhiraj D. VERIFIED CUSTOMER
Prompt
9/2/2022
Carlton B. VERIFIED CUSTOMER
Thanks for getting us through an unexpected situation at what was the worst unexpected time… on our way out of town to attend our grandson’s wedding. We were able to complete our journey without incident and are looking forward to a safe and uninterrupted return journey home shortly. Thanks again!
9/2/2022
Linda W. VERIFIED CUSTOMER
Nikolas was excellent at his job ????
9/1/2022
Dennis D. VERIFIED CUSTOMER
Typically perfect service
All aspects a pleasant experience
Thanks again for your professionalism ?
9/1/2022
Kathleen S. VERIFIED CUSTOMER
Always a pleasure! Thank you!
9/1/2022
Christine B. VERIFIED CUSTOMER
Everyone was friendly and courteous. I was surprised how quickly everything was completed. Thank you all.
8/31/2022
Christina H. VERIFIED CUSTOMER
The process was seamless. One small suggestion would be to run the car through the car wash prior to the customer picking up. This is my first Lexus after many years of driving Volvos and that was always a nice touch following service.
Thank you!
8/31/2022
Bashar M. VERIFIED CUSTOMER
None
8/31/2022
Thomas G. VERIFIED CUSTOMER
Nick very helpful diagnosing my tire problem and doing the annual service at the same time. This saved me a trip back for service. The car was ready in little over an hour as promised.
8/31/2022
Mark M. VERIFIED CUSTOMER
Very satisfied with my service, proactively offered service, explained options. Also, car wash guy went the extra step to dry some wet spots which is a little step with big impact.
8/31/2022
Kasey O. VERIFIED CUSTOMER
Great customer service
8/31/2022
Joe H. VERIFIED CUSTOMER
I don’t plan on ever returning to this dealership!!!
8/31/2022
Marian D. VERIFIED CUSTOMER
I had an emergency off road event. Dead battery. Thanks to Marty my RX 350 was back on the road in time to
make an important meeting. And He did that without disturbing the service needs of others.
Marty is a great representative for the dealership and the Lexus brand
8/30/2022
Brandon W. VERIFIED CUSTOMER
Very professional. Fast reliable service that I trust.
8/30/2022
Debbie B. VERIFIED CUSTOMER
Even With all the construction it was still a great experience. Everyone was exceptionally nice and helpful.