Robert was easy to work with and addressed all my concerns promptly. Very happy with the high level of customer service I received from him.
1/21/2023
Khristopher B. VERIFIED CUSTOMER
Unfortunately prices are just a bit higher than I expected. But everyone was very kind and very willing to help me and it was very much appreciated.
1/21/2023
Nate R. VERIFIED CUSTOMER
A1 service even though he refused to turn off his country music ????
1/20/2023
James W. VERIFIED CUSTOMER
Great Service once again
1/20/2023
Paul B. VERIFIED CUSTOMER
Nikolas was prompt, efficient and personable.
1/20/2023
John P. VERIFIED CUSTOMER
Thanks to the team at Lexus of Akron/Canton for the service and loaner was appreciated getting to and from work. Thanks again for all the help.
1/19/2023
Revocable Trust. VERIFIED CUSTOMER
Marty was efficient and communicated well throughout the process for our 60,000 mile maintenance. Norm was kind and courteous as always.
Thank you!
1/19/2023
Michele S. VERIFIED CUSTOMER
Great service - thanks Marty!
1/19/2023
M Jane. VERIFIED CUSTOMER
Your computer system was not working so I could not redeem my points.
No other complaints staff very helpful and remodeled building is outstanding. Service was excellent.
1/18/2023
Cindy S. VERIFIED CUSTOMER
Service was great!
1/18/2023
Paul L. VERIFIED CUSTOMER
Completely satisfied with service on the Lexus today
1/17/2023
Jannelle G. VERIFIED CUSTOMER
Thank You!
1/16/2023
Neelam A. VERIFIED CUSTOMER
Best service
1/15/2023
Tina N. VERIFIED CUSTOMER
The level of service provided was nothing less than a stellar performance by your service team! It is the thing that makes Lexus a force to be reckoned with in the automotive industry! Congrats to Peter Mapp and the entire team...especially Nikolas Rair!
1/15/2023
Jackie S. VERIFIED CUSTOMER
After the interior detail, the dash appeared scratched, there was dirt on steering column snd a dog hair on dash.?I would have been more satisfied taking it to a drive through car wash. Not at all worth the money. Nick told me that a manager would reach out to me snd I am still waiting
1/14/2023
Mary Jo. VERIFIED CUSTOMER
Your service dept did an outstanding job of dealing with some imperfections on the hood of our new car. And when we picked the car up, it was polished and looked amazing. I thank Kari Scherer for taking care of us.