Everything was completed in a timely manner.
Thank you
3/4/2023
Ken M. VERIFIED CUSTOMER
Prompt, courteous and efficient
3/4/2023
Andy T. VERIFIED CUSTOMER
Dear Lexus, The employees were great, the issue with your policy. Nissan does a perform complete inspection with every Oil Change and car wash at dealer cost. This added amenity of service may lead to extra service, but the additional inspection leads to a reason why to go back to Dealership. The customer is aware of ALL issues and that inspection adds value for both Dealership and Customer. My Nissan Cars all go back to Dealership (Marhoffer). That builds customer loyalty to Dealership and Trust. We want Dealership #1 Source for issues. You want to build Long Term Relationships.
3/4/2023
Brenda H. VERIFIED CUSTOMER
Great service!
3/4/2023
Chiengkham S. VERIFIED CUSTOMER
Very nice dealership and best customer service
3/4/2023
Cathy E. VERIFIED CUSTOMER
Valet drivers are always so pleasant and helpful. Must have to pass a "niceness" test to get hired.
3/3/2023
Calvin X. VERIFIED CUSTOMER
Good service. After checking, the noise is less little bit. But still have the sound. I don’t know why.
3/2/2023
Ruth H. VERIFIED CUSTOMER
Always excellent
3/2/2023
Debbie B. VERIFIED CUSTOMER
On time and quick service.
3/2/2023
Jewell W. VERIFIED CUSTOMER
Service was exceptional.
3/2/2023
Cindy H. VERIFIED CUSTOMER
Nikolas is very professional and kind.
3/2/2023
Anthony S. VERIFIED CUSTOMER
Not worth my time to type everything out. Will be driving the extra 30 minutes to Classic Lexus in Willoughby furthermore. Was not impressed at all.
3/2/2023
Sandra B. VERIFIED CUSTOMER
Great service, Great new facility!
3/2/2023
Randolph O. VERIFIED CUSTOMER
Nick is the best- he always goes above and beyond. Lexus should be honored to have him!!
3/1/2023
Norman M. VERIFIED CUSTOMER
Nik always takes great care of me.
2/28/2023
Amy L. VERIFIED CUSTOMER
Marty and Nate were amazing. I always love the quality of service from all your staff. Thank you.
Loaners are always amazing too lol!
2/28/2023
Michelle L. VERIFIED CUSTOMER
Very satisfied with my service.
2/28/2023
Deborah G. VERIFIED CUSTOMER
The best service from Marty Richards as usual. So sorry he’s retiring.
2/28/2023
Robert S. VERIFIED CUSTOMER
As always very professional and courteous. Great team!!
2/28/2023
Willis W. VERIFIED CUSTOMER
As always the service was delivered in a very professional manner