Valet drivers are always so pleasant and helpful. Must have to pass a "niceness" test to get hired.
3/3/2023
Calvin X. VERIFIED CUSTOMER
Good service. After checking, the noise is less little bit. But still have the sound. I don’t know why.
3/2/2023
Ruth H. VERIFIED CUSTOMER
Always excellent
3/2/2023
Debbie B. VERIFIED CUSTOMER
On time and quick service.
3/2/2023
Jewell W. VERIFIED CUSTOMER
Service was exceptional.
3/2/2023
Cindy H. VERIFIED CUSTOMER
Nikolas is very professional and kind.
3/2/2023
Anthony S. VERIFIED CUSTOMER
Not worth my time to type everything out. Will be driving the extra 30 minutes to Classic Lexus in Willoughby furthermore. Was not impressed at all.
3/2/2023
Sandra B. VERIFIED CUSTOMER
Great service, Great new facility!
3/2/2023
Randolph O. VERIFIED CUSTOMER
Nick is the best- he always goes above and beyond. Lexus should be honored to have him!!
3/1/2023
Norman M. VERIFIED CUSTOMER
Nik always takes great care of me.
2/28/2023
Amy L. VERIFIED CUSTOMER
Marty and Nate were amazing. I always love the quality of service from all your staff. Thank you.
Loaners are always amazing too lol!
2/28/2023
Michelle L. VERIFIED CUSTOMER
Very satisfied with my service.
2/28/2023
Deborah G. VERIFIED CUSTOMER
The best service from Marty Richards as usual. So sorry he’s retiring.
2/28/2023
Robert S. VERIFIED CUSTOMER
As always very professional and courteous. Great team!!
2/28/2023
Willis W. VERIFIED CUSTOMER
As always the service was delivered in a very professional manner
2/26/2023
Janet K. VERIFIED CUSTOMER
Five star treatment from Nikolas every time I get service done!!!!
2/26/2023
Sandra S. VERIFIED CUSTOMER
I observed a phone call Nikolas was having with a very unhappy customer. He was stellar. Calm, patient empathized and validated the customers feelings. He came up with options the customer could choose and agreed on a plan to rectify the oversight (if there was one). Impressive!
2/26/2023
Emma W. VERIFIED CUSTOMER
He was very friendly & polite. He took extra time to show me around the renovations & coffee bar. He called me and kept me in the loop about the status of my car too. Great job!