I used to go 10k between oil changes and now it says 5k. Why?
8/31/2023
Richard M. VERIFIED CUSTOMER
Friendly and professional.
8/31/2023
Debra L. VERIFIED CUSTOMER
Lexus of Akron Canton has always exceeded any of my expectations! The Team members are always highly professional and knowledgeable and provide stellar customer service and support!
Thank you for treating your customers with respect and kindness
8/31/2023
Michael M. VERIFIED CUSTOMER
I don’t understand why it took 8 hours to do an oil change and alignment. I don’t find Price to be trustworthy. He told me that my car was out being road tested when it was sitting right in front of me. Also promised to call me today about a warranty issue. He didn’t call. My Ford dealer is far superior.
8/31/2023
Michael S. VERIFIED CUSTOMER
Excellent service from a dealer I can trust. I drove 2 hours for the service.
8/30/2023
Randolph O. VERIFIED CUSTOMER
Josh was friendly and knowledgeable- I can truthfully say I don’t mind getting my car serviced ????
8/30/2023
David C. VERIFIED CUSTOMER
Very good and professional service experience.
8/30/2023
Frank B. VERIFIED CUSTOMER
Pricing very high for a oil change!
8/30/2023
Douglas D. VERIFIED CUSTOMER
Zerryck was professional and friendly. It was a good experience dealing with him.
8/30/2023
Margaret B. VERIFIED CUSTOMER
Very pleased with my visit today. Speedy and efficient service. Would expect nothing less from Lexus.
8/30/2023
Trevor K. VERIFIED CUSTOMER
Thank you for prompt service and resolution!
8/30/2023
Lorene G. VERIFIED CUSTOMER
It took 2+ hours and 6 phone calls including 3 pages & 4 voice-mails.
I received no call backs from Pryce or anyone else.
One person that I spoke with in service said only Pryce xould get an update....
8/28/2023
Tamara P. VERIFIED CUSTOMER
Always receive top notch service from Nik & his team!
8/28/2023
Amy R. VERIFIED CUSTOMER
Josh went over and above - thank you!
8/27/2023
Felicia J. VERIFIED CUSTOMER
Price provided an answer to an issue I’ve been having with going through car washes. I’ve asked before but i was told there is no problem. Price not only explained the issue but showed me how to go into neutral when I’m going through a car wash. The car wash told me a lot of people were having the same issue! I am very appreciative.
8/26/2023
Tammy D. VERIFIED CUSTOMER
It was my first service experience at Lexus and despite the previous night’s storms and outages in the area, all were professional and went the extra mile to provide me with friendly, professional service!
8/26/2023
Heidi N. VERIFIED CUSTOMER
One suggestion…I had a coupon for the service but forgot to use it. It would be nice if I was asked if I had a coupon, as some companies do. Thank you for your consideration.