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Real Reviews from VERIFIED CUSTOMERS
Martha M. VERIFIED CUSTOMER
Josh went over all the paperwork with me. I appreciate that he did and I know how to proceed. From this morning when I dropped mine off to this evening when I picked up Josh was professional. Thanks Josh I appreciate you!!
6/2/2026
Deborah F. VERIFIED CUSTOMER
Drop off to pick up everything was excellent.
6/1/2026
Connie L. VERIFIED CUSTOMER
They added a change of fluids that could have waited 2,000 miles later at a cost of around $350.
5/29/2026
Lorna C. VERIFIED CUSTOMER
Nick is very thorough and honest in giving advise on what to be done on my vehickle. Josh helped as well good team I was taken cared in providing a loaner vehicle for my convenience. Thanks
5/28/2026
Linda P. VERIFIED CUSTOMER
Josh was excellent! I was on a road trip from KY to NE PA and needed someone to assess a noise I had been hearing during the trip. He fit me in and got us back on the road in no time, and with peace of mind. Thanks again!
5/28/2026
Steve M. VERIFIED CUSTOMER
Nick was polite and professional and took care of everything. The technician Ian was also polite, professional and very knowledgeable. Great experience. Thank you!
5/27/2026
Donald D. VERIFIED CUSTOMER
Very professional, thorough, and complete.
5/24/2026
Robert C. VERIFIED CUSTOMER
Never had an issue with Lexus Serviice so far so as long owe have Lexus vehicles will continue getting service at your dealership
5/23/2026
Rick M. VERIFIED CUSTOMER
Repairs appear to have been completed per my request. I had to reset my maintenance computer myself since it was not returned to me updated. I experienced an issue when the engine and VSC warnings came on during my drive home from the performed service. I detached the battery terminal and reconnected it after 10 seconds. The lights extinguished. I will advise aNixk if they return. Also ...I found that my gas cap was loose, filled the tank and tightened it.
5/22/2026
Al B. VERIFIED CUSTOMER
Please don’t send me another survey. Thanks
5/20/2026
Dennis B. VERIFIED CUSTOMER
Every was great
5/19/2026
Gregory L. VERIFIED CUSTOMER
Nice people. Timely work. Comfortable waiting area.
5/19/2026
Norman M. VERIFIED CUSTOMER
Nik did a good job taking care of me and my vehicle. Prompt service kept me updated throughout the process.
5/19/2026
Michael C. VERIFIED CUSTOMER
Thanks Josh! You guys were awesome!
5/19/2026
Daniel B. VERIFIED CUSTOMER
As always, everyone was so friendly and helpful. Thank you.
5/19/2026
Stacey W. VERIFIED CUSTOMER
2 many issues!
5/19/2026
Kelly P. VERIFIED CUSTOMER
Everyone was in friendly and answered all my questions. I even love how a video is sent to show different parts of the vehicle and gauging. Great experience.
5/19/2026
Palak P. VERIFIED CUSTOMER
Ashley Grier was the best in helping my find my new car! She listened to what I wanted and was prompt in sending me the available options!
5/16/2026
Kimberly M. VERIFIED CUSTOMER
I have never had my car detailed before so I wasn’t sure what exactly to expect but overall it was nine out of 10. I would have thought the door jams on the inside would have been cleaned or wiped down at least but perhaps that’s only included for the exterior. Everything looked **** and span and the car smelled brand new again which I loved. There was really only one spot in the very back that still had a little dust on it that was missed. It was the tops of where the cargo cover pulls across, but it was just a small area on both sides. Other than that, I was very satisfied and would love to have the exterior detailed next time. Thank you.
5/15/2026
Tracy T. VERIFIED CUSTOMER
Pleasure doing business with the whole staff, very friendly and accommodating. Thank you!
5/15/2026