Chris was awesome! Thank you all for being so flexible and understanding and getting my car back in tip top shape. Thank you!!
10/17/2019
Anna S. VERIFIED CUSTOMER
Everything was good. Excerpt when I got my car serviced (oil change included) my dash board read that I am still at 30 % oil.
How do I fix this.
10/17/2019
Kathy R. VERIFIED CUSTOMER
Great service. Thank you Dan
10/17/2019
Melody A. VERIFIED CUSTOMER
Dan went over and above to restore my confidence. Thank you
10/17/2019
Alex V. VERIFIED CUSTOMER
Fabian is the man!
10/17/2019
Bryna G. VERIFIED CUSTOMER
Always fine
10/17/2019
Robert S. VERIFIED CUSTOMER
Dan did a great job for us and provided excellent follow up on our visit
10/17/2019
Jack N. VERIFIED CUSTOMER
Excellent customer service. Oscar made my visit informative and pleasant. Couldn’t be more pleased. Kudos
10/17/2019
Kristen G. VERIFIED CUSTOMER
I first called the store & spoke with Tim and he informed me that an appointment was not necessary to replace my battery and that it would be a quick process and could be expedited. Once I was able to get a jump for my car & drive to the store I was greeted by Tim and informed him that I could possibly have a warranty on my battery. He took my information down and told me to go sit in the waiting area. Over a half an hour went by and Tim finally came to inform me that my battery did not have a warranty even though it was less than 3 years old. I already had been waiting longer than expected so I told him to just install it and i had to return to work. He did not give me any sort of estimate of how long it would take nor did he offer me the complimentary LYFT ride to my work (7 minutes away). I finally went to inquire about the wait time at about 1 hour & 45 minutes in and they could not find Tim to get an update. They paged him and had no answer for me. If I knew this process would have taken so long, I would have immediately returned to work and gotten a ride to pick it up hours later. I waited OVER 2 HOURS to have a battery replaced that cost $186. I am extremely dissatisfied with his service, or lack thereof and now because of his negligence, my work will suffer for the rest of the week. That is certainly not the best way you would want a Honda customer to be treated. Luckily, the young gentlemen at the counter was very helpful and was able to get my request quickly completed after I had to inquire. He is a great asset to have and was extremely helpful.
10/17/2019
Caren V. VERIFIED CUSTOMER
Always courteous
10/17/2019
Norman H. VERIFIED CUSTOMER
Chris did a great job working with the team in diving deep on a difficult problem
10/17/2019
Richard J. VERIFIED CUSTOMER
Fabian was great in getting our car checked out.
10/17/2019
Rebecca S. VERIFIED CUSTOMER
Super friendly and informative.
10/17/2019
Nicole C. VERIFIED CUSTOMER
Chis did a great job and was able to finish my service earlier that promised.
Thank you.
10/16/2019
Michael S. VERIFIED CUSTOMER
1 hour for an oil change 3rd customer in at 655
10/16/2019
Jeffrey D. VERIFIED CUSTOMER
Very efficient young man. Politeness and eagerness are his strong traits.
10/16/2019
Carole O. VERIFIED CUSTOMER
Daniel and your service crew provided service quickly and efficiently.
10/16/2019
Marlene C. VERIFIED CUSTOMER
Excellent service. Daniel made sure I was in and out quickly and my vehicle was checked over completely before I left to go out of town.
10/16/2019
Tom R. VERIFIED CUSTOMER
I have had 2 service appointments with Chris. He know his stuff and he is a pro! Thank you Chris!