I was there for 3 hours for a problem with my battery. Ken my service representative was very understanding and attempted to placate my impatience. I had to make another appointment for a recall. I asked Ken if I can drop the car off and pick it up when the service is completed. He said he would check me in timely. I could then be on my way and he would call when the car was finished with service. Ken was very professional and supportive.
5/20/2026
Audry L. VERIFIED CUSTOMER
In the last 20+ years, it's always great to works with Alan. He is always very knowledgeable and helpful.
5/20/2026
Leslie W. VERIFIED CUSTOMER
If the survey is Google based then apologies but I will not respond. The Service Department was really good as always
5/20/2026
Jeffrey S. VERIFIED CUSTOMER
Same good service I expect
5/20/2026
Stephen T. VERIFIED CUSTOMER
Great service, timely nx very professional
5/20/2026
William H. VERIFIED CUSTOMER
excellent service.
5/20/2026
Brian J. VERIFIED CUSTOMER
I've been working with Alan for years. He's a great service advisor, one of the reasons I keep going back to Right Honda.
5/20/2026
Albert L. VERIFIED CUSTOMER
Alan is a true professional who is very knowledgeable, always kind, and extremely helpful.
5/20/2026
Aimee S. VERIFIED CUSTOMER
TJ was helpful and easy to work with.
5/19/2026
Pat K. VERIFIED CUSTOMER
My old service advisor (Justin) failed me by not communicating with me on the brand new tires I was expecting to be installed on my vehicle. Continental tires were ordered but not <control contact tour M A/S> that I was quoted a price for. Justin even quoted me a price for the tires that were on my vehicle (Bridgestone Dueler H/P) and I was told by TJ these tires would not hold up in AZ heat. I spoke with the Service Manager Tim Hatcher and voiced my concerns. Saying Sorry didn’t seem good enough!
5/19/2026
Mike B. VERIFIED CUSTOMER
Thank you
5/19/2026
Valerie H. VERIFIED CUSTOMER
Chris kept me informed as I waited for my car. He was very helpful and patient with my questions.
5/19/2026
Stuart**70.3 6/1/24. VERIFIED CUSTOMER
I wasn’t happy with time and the confusion with the texting
5/19/2026
Sally D. VERIFIED CUSTOMER
Bill Thorton is the best and Right Honda is the best. I wouldn’t trust my car with anyone else. I’m loyal to the brand Honda many years now well done you!!!
5/19/2026
Lici K. VERIFIED CUSTOMER
Alex Gallegos was AMAZING! I felt safe with him, and I NEVER trust ANYONE!!! I will only work with Alex. He is kind, patient, honest, and respectful.????
5/19/2026
Vatche D. VERIFIED CUSTOMER
Great customer service.
5/19/2026
Jodie. R. VERIFIED CUSTOMER
My oil change took THREE hours. When I arrived I should’ve been notified that your team was that far behind so I could’ve made the decision to reschedule.
5/19/2026
Richard. H. VERIFIED CUSTOMER
We expected this service to be coveted by Honda as part of our 2024 CRV package. No it cost $ 500.
The car interior was not vacuumed as is usual.
5/18/2026
Clare B. VERIFIED CUSTOMER
Ken was outstanding and very thorough. Answered all my questions and made sure I had no other questions. Props to Ken and his wonderful customer service. Thank you!
5/18/2026
Yimy C. VERIFIED CUSTOMER
Siempre la mejor atención con Alex todo salió excelente y todo fue rápido