Person who first greeted me never introduced himself. Before I left I was trying to ask for my oil to get changed while my battery was getting tested. The person who greeted me mentioned he would contact me a few minutes later and let me know the time it would take and what they were going to do. I never received a call and called back an hour later and they told me my car was done. I then asked to have my oil changed and they let me know it would be 30 minutes and I agreed. At this point it did take 30 minutes as stated and received a call to let me know it was done. It was disappointing at first that the person never him introduced himself or let me know his name and that I had to call to ask if my car was done and to let them know I wanted my oil changed..
10/15/2018
Wayne W. VERIFIED CUSTOMER
Great service Bill is real professional.
10/14/2018
Charles P. VERIFIED CUSTOMER
Excellent Service
10/14/2018
Ruth M. VERIFIED CUSTOMER
We are very satisfied with Mr. Mckenna’s servicing of our vehicle.
10/14/2018
Vic K. VERIFIED CUSTOMER
Service rep Daniel was excellent. No issues with him, he gets top rating.
Im not convinced after driving the car 2 hours that the alignment was done right. The car has a slight pull to the right at times. Or maybe it’s the new tires?
The Bridgestone tires aren’t as good as the initial Honda salemen said they would be. Not as good as the Michelin’s I bought the car with. Didn’t feel safe on wet roads.
10/14/2018
Padmavathi K. VERIFIED CUSTOMER
It was great service. Did a great job. I am very impressed and satisfied
I wish everybody’s servey is short and simple like yours.
10/14/2018
Carlos R. VERIFIED CUSTOMER
My car needed a service that was more complex and going to take more time than I originally planned on Saturday. Lennon was very friendly and helpful as well as offered a courtesy vehicle so I didnt have to sit in the waiting room all afternoon. I was able to get my other errands done and came back to get my car when he called. Lennon made the experience very easy.
10/14/2018
Daniel U. VERIFIED CUSTOMER
I was quoted about $100 for my prorate portion for battery replacement. If it was more or something else I would be told first. I was a waiting customer. Never contacted until car done. When I went to pay the bill was $180. Hardly about $100. We had to pay because I needed to be at work. I will contact Honda and BBB This is totally deceiving.
10/14/2018
Bill W. VERIFIED CUSTOMER
Very fast and friendly service
Waiting area was clean comfortable and well stocked with coffee
Dan was very knowledgeable
Car was washed and cleaned after service
10/14/2018
Kim B. VERIFIED CUSTOMER
Outstanding staff and customer service-always!
10/14/2018
Robyn M. VERIFIED CUSTOMER
Chris was very nice and easy to work with. He seemed genuinely concerned about by needs and budget.
10/14/2018
Sally C. VERIFIED CUSTOMER
We have received such excellent service.
Bill as been amazing.Your whole team at Right Honda are personable and care about tbeir customers.
We will go no where else.
Thankyou, Bill and Right Honda.
10/14/2018
Melissa M. VERIFIED CUSTOMER
Andrew I’m sure was great... interacted wth him for 30 seconds. It was busy. It took them about 30 minutes to notice us. In the past I’ve been so impressed with their service but the past couples times it has been disappointing. They forgot to put oil in my husbands car when they were doing maintenance. They misplaced my car. Both my husband and I have been loyal clients but we’re rethinking our next step as we grow our family... and income might I add. Thank you for all your service these 15 years. Hopefully you don’t disappoint your future clients... it would be a shame as thee quality of your vehicles is flawless.
10/14/2018
Dinu V. VERIFIED CUSTOMER
Good
10/14/2018
Ram K. VERIFIED CUSTOMER
William treated me with respect and cheerful attitude.
10/14/2018
Donald J. VERIFIED CUSTOMER
Dan was AWSOME
10/14/2018
Pamela S. VERIFIED CUSTOMER
The tech failed to change the oil & filter reminder sticker on the windshield.
10/14/2018
Don E. VERIFIED CUSTOMER
Fabian was exemplary.
10/14/2018
Matthew M. VERIFIED CUSTOMER
Tim made my service go smooth as silk.
10/13/2018
Josephine P. VERIFIED CUSTOMER
Fabian was outstanding!!
So happy he works there. Will keep coming back because of his honesty and great attitude!! I would rate him a 10 plus.