Alan McKenna and bill Thornton are exceptional service sept folks. Very professional and helpful with questions especially for us older folks!!!
Barbara L
4/29/2026
Allan W. VERIFIED CUSTOMER
Service Rep said my differential fluid was last changed in 2022, so I approved the service. However, upon retunring home and looking at my service record from one year ago (4/23/25), the differential fluid was changed then as well. So this was an unnecessary $165 charge. I've always been satisfied with Right Honda service and will continue using them, but will bring previous records with me in the future.
4/29/2026
Michael H. VERIFIED CUSTOMER
Prices for the services seemed high for standard maintenance on a vehicle that I have only owned for 11 months. Makes me remember why I stopped taking prior vehicles to the dealer for service.
4/29/2026
Joyce J. VERIFIED CUSTOMER
Very good service
.I was not prepared for 3 hours though
4/29/2026
Jace R. VERIFIED CUSTOMER
Thanks
4/29/2026
Lee W. VERIFIED CUSTOMER
OK
4/29/2026
Danette W. VERIFIED CUSTOMER
.
4/29/2026
Frank T. VERIFIED CUSTOMER
Handled in less time than expected, he handled it professionally and friendly
4/29/2026
Jacob S. VERIFIED CUSTOMER
Thanks gang
4/29/2026
David K. VERIFIED CUSTOMER
Chris did an excellent job walking me through the process. Very satisfied!
4/29/2026
David O. VERIFIED CUSTOMER
Ken was great
4/29/2026
Mazin A. VERIFIED CUSTOMER
Brian was very pleasant to work with, helpful, attentive and
4/28/2026
Michael P. VERIFIED CUSTOMER
Ken was excellent
4/28/2026
Jesse M. VERIFIED CUSTOMER
After my recent service visit, I noticed oil or grease residue left on my steering wheel and push start button. I recommend that maintenance technicians use gloves while working on vehicles and remove them before entering the interior to help prevent this.
Additionally, a more welcoming and positive attitude from the service advisor would improve the overall customer experience.
4/28/2026
Steve G. VERIFIED CUSTOMER
Ken Lewis was an excellent service advisor. I’ll certainly request him in the future.
4/28/2026
Adela N. VERIFIED CUSTOMER
After recieving a text with links to what they were suggesting to do for my car, I immediately reached out to ask a clarifying question as the paperwork was confusing about what would be paid under my warranty. I had zero responses for over 2 and a half hours even though I sent 4 different texts and left two voice mail. That is really poor customer service and when I tried to talk to Micah about it, I do not feel he responded appropriately. He said he was busy with other customers. But in 2.5 hours, I am sure he could have found the time to at least send a text. All I got was silence and lack of concern when he finally called me back after I reached out to customer service. It was a frustrating experience and very dissapointing. To ignore texts and voice mails for that long when the client's car is in the shop and under your care is not acceptable.
4/28/2026
Laura O. VERIFIED CUSTOMER
Good job! Thanks.
4/28/2026
David K. VERIFIED CUSTOMER
Professional and helpful organization
4/28/2026
Rebecca B. VERIFIED CUSTOMER
Great customer service and communication.
4/28/2026
Peter R. VERIFIED CUSTOMER
Covid is over. Go back to the car wash after service.