My associate was excellent. The loaner car made it great to get my car fixed quickly. Liked the quiet waiting room. Snacks & cappuccino what’s not to like. Bathrooms were nice & clean. Everybody seemed much more customer service oriented then on previous years I’ve come to Right Honda. It seems that the service department has really upped your game and has pulled out all the stops to make it a great experience. Appreciate that my car radio stood wasn’t changed to blaring hip hop. You did EXCELLENT!!!
9/28/2019
Art S. VERIFIED CUSTOMER
I came to Right Honda using the GPS navigation in my 2018 Accord Touring sedan for an emergency repair. The vehicle has a scraping noise emitting from the wheel well. Chris welcomes me, was able to fit me into the schedule as a wait customer; which I greatly appreciated. During my wait, I held business meetings in your establishment’s lounge. I mentored employees prior to retirement on the exceeding business partner expectations. Chris and Right Honda accomplished this at my first visit.
Arthur ****
9/27/2019
Don A. VERIFIED CUSTOMER
always a pleasure to do business with
9/27/2019
Carla C. VERIFIED CUSTOMER
Oscar was great! He was on it. But I was bringing the car back for the same reason I had it in there nine months ago. Squeaky breaks. The last time after “days” they replaced pads, something was bent(this is a relatively new car) the sound went away for about 8 weeks. I just was not going to bring it back again till I had to. So now I couldn’t stand it anymore. The explanation that if your breaks squeak they last longer is absolutely ridiculous. I can not believe that some people actually believe that-I don’t. So I have new pile, a few new filter and windshield wiper blades and $200 later it still sounds like I am driving a junket when I slow down or stop.
9/27/2019
Daniel C. VERIFIED CUSTOMER
Oscar does an excellent job helping me maintain my Honda Odyssey and keep it running like new.
9/27/2019
Deepak D. VERIFIED CUSTOMER
Nice service
9/27/2019
Benjamin B. VERIFIED CUSTOMER
Everyone was amazing thank you!
9/27/2019
Susan H. VERIFIED CUSTOMER
RightHonda is doing a great job at service. I am not like the rest of the public, but the only improvement that I can imagine is NOT having music in the “waiting room”. I have a great deal of trouble blocking out such things, and would prefer quiet. Thank you!
9/27/2019
Danielle P. VERIFIED CUSTOMER
Alan McKenna is the absolute best!!!! Had the pleasure of working with him for 13 yrs with my last accord. After purchasing a different make vehicle and not being able to go to Alan the service from the other company wasn’t even close and couldn’t compare to Alan!!! So happy to have him back !!!! As long as Alan McKenna is there I will always own a Honda!
9/27/2019
Janelle R. VERIFIED CUSTOMER
Great customer service! My car was serviced very quickly.
9/27/2019
Grace C. VERIFIED CUSTOMER
Super fast service,thank you!!
9/27/2019
Leonard B. VERIFIED CUSTOMER
Oscar was very patient and understanding of my concerns.
Due to the heavy traffic after I left the dealership I really haven’t had the opportunity to see if my concern has been corrected. He left it open so I could return if all wasn’t good. Thank you for your attention.
9/27/2019
Karen H. VERIFIED CUSTOMER
Alan McKenna is always helpful, knowledgeable, and professional regarding my Honda service concerns.
9/27/2019
Don M. VERIFIED CUSTOMER
I've purchased 3 cars from Right Honda and have always had a great experience.
9/27/2019
Florence M. VERIFIED CUSTOMER
Happy with service.
Love new waiting room.
Sorry don’t do surveys.
9/27/2019
Earlene R. VERIFIED CUSTOMER
Very efficient and professional!
9/27/2019
Daniel M. VERIFIED CUSTOMER
Nice waiting room.
9/27/2019
Scott W. VERIFIED CUSTOMER
I was raped by your service dept. Something that should have been covered underthe warranty. But like the rip off artist honda is you charged me over $600 to fix a warranty item. I will never return to Right Honda ever again. And I will tell everyone I know or meet to stay clear of you!!!!! Right Honda ****!!!!!!!!!!!!!!!!!!!!!!