Cody was helpful and thorough. I appreciated the positive customer service.
2/10/2026
Rodica M. VERIFIED CUSTOMER
Very unsatisfactory service !Today service was for 5 k oil change and tire rotation and without reason they change the settings on my bord fixing a Trip A,without reason and also they change the radio settings and also AC settings!
The service by Derek Roach does not provide me a written Vehicle Inspection Report.He said that is on message,but he didn’t explain me where to find that report on my phone !
I was looking and I wasn’t able to find on my phone that report!
He just accused me that I refused to do that work on the hybrid system!
He didn’t provide me the accurate information about that Vehicle Inspection Report to make me to agree with that work!
I had before a Toyota Prius hybrid and I didn’t need to do anything for hybrid system when I had the same mileage around 65k.
I was not pleased with the service and affected my trust!
2/10/2026
Jerry S. VERIFIED CUSTOMER
Got to the problem quickly
2/10/2026
Dianne R. VERIFIED CUSTOMER
I had a 10:30 apt and my car was ready at 2:00 pm with just an oil change.
This is not good service.
2/9/2026
The (. VERIFIED CUSTOMER
It's a pain to sync tire pressure . . .when you guys rotate my tires you didn't match the air pressure- front left and rear tires are lower than the right! The other thing is, svc took more than 2 hours, after being told 90 minutes. Plus, when the tiny woman gave us our truck back she didn't even return the seat and steering wheel back to the position we had it . . .thought that was careless . . . I couldn't get in, because she moved it way to far forward and dipped the wheel down. These details matter.
2/9/2026
Jesus B. VERIFIED CUSTOMER
Good customer service
2/8/2026
Chen Y. VERIFIED CUSTOMER
Very good service
2/8/2026
Mercedes H. VERIFIED CUSTOMER
Rolando is very pleasant hard worker he explained everything very well very helpful. I'm very happy with a Toyota service too.
2/8/2026
Michael B. VERIFIED CUSTOMER
Thank you!
2/8/2026
Kim H. VERIFIED CUSTOMER
Too long to explain…more about the scheduling…Shonda
2/8/2026
James M. VERIFIED CUSTOMER
Timely completion of service. Great customer service from Michael!
2/8/2026
Aida M. VERIFIED CUSTOMER
I have one problem....Someone pushed my seat control in...so that will need to be fixed , please..Mike was Excellent...
2/8/2026
Carole G. VERIFIED CUSTOMER
Orlando was awesome.
2/7/2026
Freidus F. VERIFIED CUSTOMER
David is very helpful and knowledgeable
2/7/2026
Jennifer C. VERIFIED CUSTOMER
I’m very happy with the speed of service. I’m disappointed that a car wash was not included. I’ve never had that happen at other dealerships
2/7/2026
Kevin M. VERIFIED CUSTOMER
He was great! Service was faster than expected! That's always nice. Tha k for the great Service
2/7/2026
Nancy K. VERIFIED CUSTOMER
Orlando was great to work with
2/7/2026
Kelly C. VERIFIED CUSTOMER
Rodger was great, answered my questions had my concerns addressed and taken care of. Probably the best and fastest thus far service wise at the dealership. Thanks!
2/7/2026
Tyler F. VERIFIED CUSTOMER
My trucks infotainment system was cutting out my entire way home with my wife. Whatever they did made things worse