It's a pain to sync tire pressure . . .when you guys rotate my tires you didn't match the air pressure- front left and rear tires are lower than the right! The other thing is, svc took more than 2 hours, after being told 90 minutes. Plus, when the tiny woman gave us our truck back she didn't even return the seat and steering wheel back to the position we had it . . .thought that was careless . . . I couldn't get in, because she moved it way to far forward and dipped the wheel down. These details matter.
2/9/2026
Jesus B. VERIFIED CUSTOMER
Good customer service
2/8/2026
Chen Y. VERIFIED CUSTOMER
Very good service
2/8/2026
Mercedes H. VERIFIED CUSTOMER
Rolando is very pleasant hard worker he explained everything very well very helpful. I'm very happy with a Toyota service too.
2/8/2026
Michael B. VERIFIED CUSTOMER
Thank you!
2/8/2026
Kim H. VERIFIED CUSTOMER
Too long to explain…more about the scheduling…Shonda
2/8/2026
James M. VERIFIED CUSTOMER
Timely completion of service. Great customer service from Michael!
2/8/2026
Aida M. VERIFIED CUSTOMER
I have one problem....Someone pushed my seat control in...so that will need to be fixed , please..Mike was Excellent...
2/8/2026
Carole G. VERIFIED CUSTOMER
Orlando was awesome.
2/7/2026
Freidus F. VERIFIED CUSTOMER
David is very helpful and knowledgeable
2/7/2026
Jennifer C. VERIFIED CUSTOMER
I’m very happy with the speed of service. I’m disappointed that a car wash was not included. I’ve never had that happen at other dealerships
2/7/2026
Kevin M. VERIFIED CUSTOMER
He was great! Service was faster than expected! That's always nice. Tha k for the great Service
2/7/2026
Nancy K. VERIFIED CUSTOMER
Orlando was great to work with
2/7/2026
Kelly C. VERIFIED CUSTOMER
Rodger was great, answered my questions had my concerns addressed and taken care of. Probably the best and fastest thus far service wise at the dealership. Thanks!
2/7/2026
Tyler F. VERIFIED CUSTOMER
My trucks infotainment system was cutting out my entire way home with my wife. Whatever they did made things worse
2/7/2026
Matt G. VERIFIED CUSTOMER
Matt is great
2/7/2026
Tiffany P. VERIFIED CUSTOMER
Michael was super helpful and friendly. Explained everything so I can understand what was going to be done on my a vehicle. I had an amazing experience at the service center.
2/6/2026
Lisa F. VERIFIED CUSTOMER
David Banda was extremely helpful, knowledgeable, and professional with service on my Toyota!
2/6/2026
Mark H. VERIFIED CUSTOMER
Enrique was fabulous and did a great job for me. The new AI generated communication system was FRUSTRATING to use. I was unable to SPEAK TO A LIVE PERSON and get important questions answered, like, "is it OK to drive my truck to the shop with the check engine light on or should I have it towed?" Being UNABLE to speak to a service manager for important questions was both frustrating and disappointing and makes me think a small mom and pop shop that still answers their phone is a better way to service my vehicle.
2/6/2026
MJ S. VERIFIED CUSTOMER
Lucas was knowledgeable about the recall impacting my Crown Signia, explaining how the process would work in addition to my routine 10K service check. He went above and beyond to speed the process and to schedule my shuttle home and back. He communicated effectively and was extremely respectful and helpful. Thank you!