Jackson was super friendly and helpful in explaining what was found with the car. Great service
3/19/2026
Abby N. VERIFIED CUSTOMER
Jr is wonderful - great service, thank you!
3/18/2026
Edgar V. VERIFIED CUSTOMER
The service provided by Orlando the advisor was great as well as that of technicians and rental service rep. Jason. The cost however for a part that should be covered under warranty, considering poor design and protection. I should not have to worry about the smog filter canister getting randomly punctured by rocks on a casual drive down a well grated gravel road in a Tacoma pick up. That’s just unacceptable!
3/18/2026
Ann H. VERIFIED CUSTOMER
Felt David was thorough, reasonable and responsive.
3/18/2026
Nathan L. VERIFIED CUSTOMER
Chris Browning is fantastic.
3/18/2026
Steven A. VERIFIED CUSTOMER
As I say after every service survey, including Jr Qasemy and every team member I've come in contact with over the past 13+ at yearsRight Toyota, have been a pleasure to work with. FYI, although Devon has retired, he is my favorite Toyota Service Team member I've worked with since I started buying Toyota's in 1972.
3/18/2026
Gerald C. VERIFIED CUSTOMER
Excellent customer
service by Enrique
3/18/2026
Kathleen R. VERIFIED CUSTOMER
Lucas was courteous and helpful from the initial phone conversation to completion of service.
3/18/2026
David L. VERIFIED CUSTOMER
Great professional service
3/18/2026
Barney R. VERIFIED CUSTOMER
Great service
3/18/2026
Joan R. VERIFIED CUSTOMER
had no idea when they’re gonna get the part because of backorder
3/18/2026
Patrick D. VERIFIED CUSTOMER
Roger did and exceptional job of keeping me informed and getting work done on projected timeline.
3/18/2026
Donald P. VERIFIED CUSTOMER
Friendly, professional
3/18/2026
Jordan K. VERIFIED CUSTOMER
Thank you very much. Only thing I will say is that I wish the team took the stickers off the control arms, but other than that satisfied with what the team completed for me
3/18/2026
Sheila B. VERIFIED CUSTOMER
Mr. Jaramillo was attentive and kept me informed of progress and needed repairs. He gave me options and a hierarchy of necessities.
3/18/2026
Jim C. VERIFIED CUSTOMER
$2000 estimate to fix a noise that should cost $20-$80 to fix. After 25 years of using Right Toyota service I’m done.
3/18/2026
Keran L. VERIFIED CUSTOMER
I brought my vehicle in after it would not start( and AAA performed roadesolide battery replacement ), I was told no issues were found. Now I've traveled up to Page and the same issue happened again. The car had to be towed to a repair shop. It’s been a very difficult vacation/road trip for my husband and me.
3/17/2026
Chris M. VERIFIED CUSTOMER
I referred a friend to Enrique , there were issues, ability to communicate with my friend, understanding the difference between a text message and a phone call. I had a good experience with my car, but disappointed that my referral had such a bad experience. I think there is a problem with customer care consistency.
3/17/2026
Anita D. VERIFIED CUSTOMER
I already answered this. This I this
3/17/2026
Nancy G. VERIFIED CUSTOMER
Checkin took 20 minutes even though I arrived on time for my appt. Checkin person had no clue how to verify appt. Then, I specifically and clearly told service advisor to text me, not call me when my car was ready. He called and left a voice mail at 1 pm that my car was ready (I don't answer calls from nor listen to Voicemail from non contact list callers)
I ended up waiting an extra hour in the lobby. Fyi, I did ended texting him for status at 1:40, it took him until 2:15 to respond that it was.
How disappointing that your dealership can't even do basic service steps. Hope the service mechanics are more capable.