Just for the techs to be mindful about oil or greasy hand prints on leather trim/interior would be my only critique. I know it’s a routine and everybody gets complacent. I work on motorcycles so I understand for a fact. you guys did a good job though. I don’t mind wiping down the inside of my car when I get home, but I imagine other people would complain. thank you.
5/13/2026
John M. VERIFIED CUSTOMER
Excellent service
5/13/2026
Joshua J. VERIFIED CUSTOMER
Great service today. Everyone was friendly, knowledgeable and helpful.
5/12/2026
James S. VERIFIED CUSTOMER
Wonderful Service
5/12/2026
Joshua J. VERIFIED CUSTOMER
Joseph was great and very knowledgeable. My issue was when I called to schedule this appointment I was trying to get a diagnostic appointment but the woman I spoke with scheduled me for a 3 point inspection, oil change and tire rotation. So I drove 40min and wasted an hour of my Saturday( the day before Mother's Day) to not have my car problem addressed. I explained to the woman scheduling that I had a humming/whining noise I needed to be checked out. I though it was obvious what type of appointment I needed. I'm disappointed I had to drive 40min and schedule the diagnostic appointment in person. If you're not able to schedule a diagnostic appointment over the phone it needs to be made clearer to customers or the phone schedulers need to be retrained.
5/11/2026
Ryan H. VERIFIED CUSTOMER
Efficient, friendly, and no unnecessary up-selling . Thanks y'all!
5/10/2026
Tammy K. VERIFIED CUSTOMER
I waited an hour before they got my vehicle in & waited another hour for a simple oil change.
My steering wheel was dirty from the mechanic hands.
5/9/2026
Laura B. VERIFIED CUSTOMER
I have a 2008 Toyota Sequoia Limited 134,000 miles in good condition. What would be my dream value?
5/9/2026
Rebecca N. VERIFIED CUSTOMER
Amy is experienced, trustworthy, professional & kind! She and crew always take great care of my vehicle!
5/9/2026
Charistera B. VERIFIED CUSTOMER
He kept me updated
5/8/2026
Timothy M. VERIFIED CUSTOMER
thank you much. see you friday with the tahoe
5/8/2026
Douglas K. VERIFIED CUSTOMER
Good service
5/8/2026
Gregory K. VERIFIED CUSTOMER
Excellent customer service.
5/8/2026
Blanche S. VERIFIED CUSTOMER
One of my service requests was not completed that time of pickup. Oil pan is now leaking when parked.
5/8/2026
Paul G. VERIFIED CUSTOMER
Good job!
5/8/2026
Ronald W. VERIFIED CUSTOMER
I've been a long time customer with Helena Toyota & a long time Toyota Owner.
I've always had great service!
I like the new facility for Toyota !
5/8/2026
Rob E. VERIFIED CUSTOMER
Kevin in service is a keeper.
5/7/2026
Brett H. VERIFIED CUSTOMER
Appreciate the great professionalism and service !
5/7/2026
Tom P. VERIFIED CUSTOMER
It’s a really good experience at Toyota these days. Good job!