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Real Reviews from VERIFIED CUSTOMERS
Robert S. VERIFIED CUSTOMER
Joseph was awesome kind friendly and professional. I had a issue with my cruise control and he fixed it on the spot thanks Joseph
6/3/2026
Marvin C. VERIFIED CUSTOMER
Ok
6/3/2026
James K. VERIFIED CUSTOMER
Good service
6/3/2026
Danny S. VERIFIED CUSTOMER
Pete is yhe best
6/2/2026
Thomas F. VERIFIED CUSTOMER
When should have the things said my car needed costing about $300.+ ??
6/1/2026
Mary K. VERIFIED CUSTOMER
Great customer service! Thank you so much!
5/31/2026
Sarah R. VERIFIED CUSTOMER
The communication was not great. I would call and someone would take my name and number down but no one would call me back for hours. Once hours passed I would try to call again just to get the same response. My vehicle was not complete when I was told it would be giving some time before I call and then get told they still don’t have the correct part to fix it.
5/30/2026
Timothy K. VERIFIED CUSTOMER
I've been in automotive service industry for 25 years and Toyota has a good crew. Thank you for your service
5/30/2026
Adrienne K. VERIFIED CUSTOMER
I appreciate you getting to my vehicle. I called for 2 weeks and didn't get a response call back so I decided to drop it off and try my luck. I do want to let you know that I thought the online approval was great and handy for busy teachers, however, I clicked on 2 of the recommendations- the air filter and alignment. They were not done based on the online approval that was sent to me. I did text you this morning and asked if the recalls and alignment was done. Alignment was done after I said something, and I forgot to mention filter. I didn't notice it at time of payment, and I had to get back to work. Maybe there is a bug in the approval program? My apologies for not being able to answer when you called me about the vehicle, we played phone tag. Overall your service department continues to be great. Thank you!
5/29/2026
Matthew G. VERIFIED CUSTOMER
I asked for the key to be left in the vehicle. It was not and now we don't know where it is.
5/28/2026
Sasithorn M. VERIFIED CUSTOMER
Great to service and give information to review reports
5/28/2026
John R. VERIFIED CUSTOMER
Thank you all at Toyota of Helena
5/28/2026
Kim K. VERIFIED CUSTOMER
Excellent service in a timely manner as always!
5/27/2026
Frank G. VERIFIED CUSTOMER
Work was well done. Shuttle service was very good. I received a text saying that I missed my appointment when I was at the shop 1/2 hr early. That was confusing. But the rest was very satisfactory
5/27/2026
Brock C. VERIFIED CUSTOMER
All was great. Thank you
5/27/2026
Joseph K. VERIFIED CUSTOMER
Thanks for your help with this
5/27/2026
Joe H. VERIFIED CUSTOMER
Joseph did a great job.
5/23/2026
Michael J. VERIFIED CUSTOMER
Amy and team are great. Only issue is that the backup camera system no longer works correctly. I can no longer change the view when in reverse.
5/22/2026
Rose D. VERIFIED CUSTOMER
Great service! Always courteous, prompt, efficient, and thorough. Thank you!
5/22/2026
Albert G. VERIFIED CUSTOMER
Not totally satisfied with this.
5/22/2026