This was the first time I waited for my vehicle and the lobby floor was dirty, chairs were dusty and there were ants. Please consider revisiting the standards of cleanliness in the lobby. Otherwise, great customer service and the wait time was reasonable.
Thanks
10/4/2025
Jennifer M. VERIFIED CUSTOMER
Declan has helped from the sale of my car to the service experience. Me and my husband trust him with our vehicle completely!
10/4/2025
Raul Z. VERIFIED CUSTOMER
Appointment time was not honored. Waited on site for just over an hour past appointment time. Checked with service desk and was informed my vehicle had not been pulled into the bay still. "Express service get you in get you out". Then when I asked for shuttle service to take me home that took an additional 30 minutes to wait for a ride. Service center called at around 2pm saying my vehicle was ready. My scheduled time was for 945am how express is that then.
10/4/2025
Marsha P. VERIFIED CUSTOMER
I appreciated the attention to detail and warranty/trade in information provided during visit.
10/4/2025
Jacqueline L. VERIFIED CUSTOMER
Efficient fast and courteous
10/4/2025
Melissa T. VERIFIED CUSTOMER
Great communication and going above and beyond
10/3/2025
Sandra H. VERIFIED CUSTOMER
Gary did a great job of explaining everything to me
Very professional
10/3/2025
Autumn M. VERIFIED CUSTOMER
Very thorough and professional. Left happy with the customer service received.
10/3/2025
Traci E. VERIFIED CUSTOMER
Tilita was very nice and contacted me about my car as soon as it was ready and arranged for someone to pick me up.
10/3/2025
Lyndsey A. VERIFIED CUSTOMER
I don’t want a call.. I want to point out a 2 hour wait before my vehicle was called back and a 25 min service wait time. Very inefficient! If my appointment is at 9, but I’m not seen until 11…..why can’t I come in at 1030? Some sort of check in process and then text alert (with a 30 min showtime requirement) seems like a suitable option ……..
10/3/2025
James G. VERIFIED CUSTOMER
Awesome
10/3/2025
Kim M. VERIFIED CUSTOMER
Tilita is such an asset to your organization. She listens & understands her customers. With her years of service, she represents your dealership in a positive, knowledgeable & professional manner. Please relay my compliments to her.
10/3/2025
Cathy W. VERIFIED CUSTOMER
Talita was awesome. She was very accommodating. Always happy with her, when I bring in my car.
10/2/2025
Craig L. VERIFIED CUSTOMER
Thank you again for taking the extra time to take a look at my front bumper! I'm glad it is just an aesthetic issue, so I will consider getting it taken care of sometime in the future instead.
10/2/2025
Ryan J. VERIFIED CUSTOMER
super caring, nice, took care of everything!!! simply the best!!!
10/2/2025
Sheri L. VERIFIED CUSTOMER
Joel was great kept me informed on the trucks progress. Thanks Joel
10/1/2025
Devin R. VERIFIED CUSTOMER
I appreciate you following up. My service experience with Marcos Lopez was indeed completely satisfying. I will be happy to provide additional positive feedback on the manufacturer's survey when I receive it. Thank you for the excellent service!