Thanks for being honest about the wait time. I enjoyed the shuttle ride home and back to the dealership. Everyone was friendly and helpful (phone person as well).
8/13/2025
June B. VERIFIED CUSTOMER
Joel is the best! I will be happy to give any feedback on the awesome service he always provides...
8/13/2025
Barbara P. VERIFIED CUSTOMER
Very friendly professional lady fast car service
8/13/2025
Kimberly H. VERIFIED CUSTOMER
I'm very happy of the service of my car he always keep the update on the car for me and wife
8/13/2025
Eric M. VERIFIED CUSTOMER
Kellie is an excellent customer representative! 5 ⭐️'s!!!
8/12/2025
Heidi C. VERIFIED CUSTOMER
I appreciated Kellie‘s friendly and professional service. She walked me to my car with an umbrella!
8/12/2025
Anthony R. VERIFIED CUSTOMER
Declan had a welcoming and positive attitude as soon as I walked up to the counter. The first impression can make or break the entire experience..and I’ll definitely be a returning customer simple due to our positive interaction. This guy deserves a raise, a company car, or at the very least, lunch from his restaurant of choice! Seriously, it was a great experience from handing over my car, to the follow up phone call, and even asking if I needed a shuttle to pick us up to receive our car. Thanks Declan!!
8/12/2025
Tracy B. VERIFIED CUSTOMER
Excellent service
8/12/2025
Anne N. VERIFIED CUSTOMER
Really appreciate the lender car when I had to get additional work done!
8/12/2025
Brenda G. VERIFIED CUSTOMER
If any questions about car he was very helpful
Great customer service manners!
8/12/2025
Girther D. VERIFIED CUSTOMER
Mr. Keon was very professional and patient with me. I truly appreciate him explaining things to me so that I could understand what was going on with my vehicle. I must say I’ve not had a bad experience with Lee Hyundai service department thank you for taking care of me.
8/12/2025
Francisco H. VERIFIED CUSTOMER
I'd like to say that I'm sure we've all heard about dealerships being aa bit expensive with all these electronics and new applications. What people tend to forget about is the quality parts which are being installed.
I'm a DIY type of dad but I choose my battles when working on my vehicles. For this Tucson I chose the dealerships for my transmission service. I have not been to a dealer for quite a while. I'm happy to say that I got to meet Mr. Joel Harmer at the Fayetteville, NC location. He was so professional polite, knowledgeable and surprisingly got me in without a wait. On a Monday!! That is unheard of!! If it was up to me I would nominate Joel for employee of the month. I told him before I left that I would be like these You Tube generation kids and be sure to like and subscribe. Umm that was a dad joke btw. Lol.
As for the technician who worked on my vehicle, she is shifting like right out of the assembly line. Thank you and thank you Lee's Hyundai!! Have a blessed day!!
8/12/2025
Cheryl D. VERIFIED CUSTOMER
Fast service and friendly, helpful staff.
8/10/2025
Vivian R. VERIFIED CUSTOMER
I enjoy Toledo helping me every time I take my car to the shop. I appreciate everything you do with me.
8/10/2025
Jennifer R. VERIFIED CUSTOMER
I trust the team at Lee's with my vehicle at all times, and that is why I travel from Durham for my scheduled service every time since I relocated 3 years ago.
I will always come back.
8/10/2025
Bryan W. VERIFIED CUSTOMER
Marcos was super professional and explained everything to me and answered any questions I had about my services.
8/10/2025
Samuel P. VERIFIED CUSTOMER
It took 3 hours to change my oil and rotate my tires. I had a scheduled appointment that I arrived 10 minutes early to. That’s totally unacceptable, I was locked down for 3 hours on my only day off for what should’ve taken 30 minutes.
8/10/2025
Michael M. VERIFIED CUSTOMER
I was there at 730am until 4:00pm
8/9/2025
Kimberly T. VERIFIED CUSTOMER
Thanks for great service.
8/9/2025
Mark D. VERIFIED CUSTOMER
Joel is always 100% professional and always great to deal with