I’ve been living in Fayetteville 10 years, bought my Hyundai one year prior. As soon as I visited Lee and met Tilita, I haven’t been to another dealership since. Sure, the occasional Walmart oil change while shopping. But anything more complex than that, I see Tilita and only Tilita. She’s knowledgeable, quick, funny, smart, kind, friendly and works with her customers on their terms. I consider her a friend, and as I plan to leave Fayetteville this month, I’m so, so grateful to have had her on my side with my vehicles. Invaluable customer service. Love Tilita.
10/16/2025
Susan T. VERIFIED CUSTOMER
Thank you,
10/16/2025
Karen C. VERIFIED CUSTOMER
Took great care of me and my car.
10/16/2025
Jack D. VERIFIED CUSTOMER
Kellie was great. Clear, consistent communication. Patient, too. Really appreciated the photos and breakdown of the work from the tech crew, too.
10/16/2025
James S. VERIFIED CUSTOMER
She's always awesome. I will complete the survey.
10/16/2025
Girther D. VERIFIED CUSTOMER
Ms Kellie has always been very pleasant to work with. Very polite and professional. Everyone in the service department has always been a joy to work with. Keep up the good work
10/15/2025
Meredith H. VERIFIED CUSTOMER
I should not be waiting almost 5 hours for an oil change they I scheduled an appointment for. It’s ridiculous and it happens every time I bring my vehicle in for service. If there was another Hyundai dealership in my area I would never come here again.
10/15/2025
Donald S. VERIFIED CUSTOMER
10 stars.
10/15/2025
Michelle M. VERIFIED CUSTOMER
Great communication all the way through.
10/15/2025
Yvonne S. VERIFIED CUSTOMER
Thank You
10/15/2025
Stacy L. VERIFIED CUSTOMER
Everything with the service was great. I asked for NO WASH and it was washed anyway. Please respect the request of the customer.
10/15/2025
Bala A. VERIFIED CUSTOMER
Everything was managed very well by Gary. All my issues were rectified to satisfaction.
Kudos to Gary and Lee hyundai team.
The only feedback I have is service could have been a little prompt. It took overnight to resolve my issues.
10/14/2025
Nyoka J. VERIFIED CUSTOMER
DI didn't get a text my car is ready because of a wrong area code, but I'm satisfied
10/14/2025
Tara J. VERIFIED CUSTOMER
Everyone is always so nice and understanding
10/14/2025
David C. VERIFIED CUSTOMER
Gary is very easy to work with
10/14/2025
Bryan S. VERIFIED CUSTOMER
Yes, my service by Declan was really good. Help me in every way. Set my appointment up. Got my car ready and call me when it was done. Totally satisfied Tim’s cross the board.
10/14/2025
Kristen B. VERIFIED CUSTOMER
I had a great experience today. Gary helped get my vehicle in and out of the service department quickly, called when it was finished and gave me the report of things that needed to be addressed. Also had a great experience with the shuttle. I was able to get to my work on time and picked up and brought to the dealership during my lunch break.
10/14/2025
Shelia G. VERIFIED CUSTOMER
yes very satisfied
10/14/2025
Carlos M. VERIFIED CUSTOMER
Marcos was very polite and respectful today providing my car service. I felt listened to and respected by Marcos. My car was fixed the way I wanted thanks to him.
Marcos's service is always at the highest standard.