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Real Reviews from VERIFIED CUSTOMERS
Joseph R. VERIFIED CUSTOMER
Very professional
10/7/2025
Elijah D. VERIFIED CUSTOMER
I was happy with the service.
10/7/2025
Annie B. VERIFIED CUSTOMER
Thanks for such a wonderful person to service ❤️ my Lincoln today. He really acted so friendly and appreciative to my needs with such dignity . Thanks Mr.Harmer.
10/7/2025
Brian R. VERIFIED CUSTOMER
I told them I had an interlock breathalyzer on my car and that I need to be present when the device went off. They completely ignored my request which resulted in my having to pay a $80 fine with my device provider. Before they started the service on my car I explained the situation completely and said that they understood
10/6/2025
Rachel R. VERIFIED CUSTOMER
wish they would show better videos and tell me what I am looking at. Also explain how they clean the gas And engine lines. The question was answered when I came to pick up the car. The man at the service desk answered all my questions.
10/6/2025
Dave J. VERIFIED CUSTOMER
I’m very pleased with the service and professionalism that I received from Tilita and the rest of the service team. The repair was timely and complete. My vehicle looks new again!
10/6/2025
Willie R. VERIFIED CUSTOMER
Thank you for the service. I really appreciated the customer interaction with the team.
10/5/2025
Douglas B. VERIFIED CUSTOMER
Declan was great. Came in for my first complimentary oil change and they were also able to adjust my alignment, rotate my tires, and wash my car. The while process took maybe 2 hours but I enjoyed the free coffee and snacks while I was waiting. I'm very happy with the service and won't hesitate to come back.
10/5/2025
Gina W. VERIFIED CUSTOMER
I had my car serviced on Oct. 2nd. They recommended the engine and cabin air filters needed changing. My husband was chingung them out today Oct 5th and called me out to my car to show me the cover was left off of the engine air filter. It has been flapping around under my hood for 3 day, thankfully it did not get lost. He believes that whoever checked it didnt lock it in as he almost did the same thing. If you dont turn the two latches before putting the cover back on it doesnt fit in place and would not clamp back on. Just wanted to mentiin this so perhaps it doesnt happen to someone else. I did not kniw this when they called me yesterday to ask me if I was satisfied. My email is if you have any questions.
10/5/2025
Lisa L. VERIFIED CUSTOMER
Declan has been great throughout getting my car fixed . He went above and beyond for me and I thank him very much.!! He’s a very polite and understanding young man. He did an outstanding job !! Again thank you very much, Declan!!
10/5/2025
Barbara J. VERIFIED CUSTOMER
N/A
10/5/2025
Evangelyn C. VERIFIED CUSTOMER
U. R. Welcome !!!
10/5/2025
Richard P. VERIFIED CUSTOMER
The old lady was nice
10/4/2025
Roshawnda H. VERIFIED CUSTOMER
This was the first time I waited for my vehicle and the lobby floor was dirty, chairs were dusty and there were ants. Please consider revisiting the standards of cleanliness in the lobby. Otherwise, great customer service and the wait time was reasonable. Thanks
10/4/2025
Jennifer M. VERIFIED CUSTOMER
Declan has helped from the sale of my car to the service experience. Me and my husband trust him with our vehicle completely!
10/4/2025
Raul Z. VERIFIED CUSTOMER
Appointment time was not honored. Waited on site for just over an hour past appointment time. Checked with service desk and was informed my vehicle had not been pulled into the bay still. "Express service get you in get you out". Then when I asked for shuttle service to take me home that took an additional 30 minutes to wait for a ride. Service center called at around 2pm saying my vehicle was ready. My scheduled time was for 945am how express is that then.
10/4/2025
Marsha P. VERIFIED CUSTOMER
I appreciated the attention to detail and warranty/trade in information provided during visit.
10/4/2025
Jacqueline L. VERIFIED CUSTOMER
Efficient fast and courteous
10/4/2025
Melissa T. VERIFIED CUSTOMER
Great communication and going above and beyond
10/3/2025
Sandra H. VERIFIED CUSTOMER
Gary did a great job of explaining everything to me Very professional
10/3/2025