Joel Hamer was so polite and friendly, he kept me informed about my car and at what stage they were at servicing it. He apologized for the wait, they were busy. Thankyou Joel
12/6/2025
Kimberly B. VERIFIED CUSTOMER
Gary provided excellent customer service and he took care of all of my questions. I was very content and happy with my visit.
12/6/2025
Denzil H. VERIFIED CUSTOMER
Great customer service and technical support
12/6/2025
Patricia R. VERIFIED CUSTOMER
Ms Tate was friendly and professional in all areas. Enjoyed my inaction.
12/6/2025
Amanda A. VERIFIED CUSTOMER
Kellie is wonderful to work with. She kept me as appraised as she could, is very personable and enjoyable to be around.
12/6/2025
Ellen W. VERIFIED CUSTOMER
230 pm appmt, completed 5:50 pm…longest wait anywhere ever. Staff did not advise of lengthy wait or provide updates as we would have surely left. Service request was for basic oil change and tire rotation. While husband and I waited in cold, full lobby, he called Southern Pines Service to discover same service $35 less, so paid $10 more even with $25 mailed coupon; and questioned higher charges. During checkout, congenial staff’s response to long delay was use of a new scheduling process.
12/6/2025
Charles H. VERIFIED CUSTOMER
Mr. Callahan was great, he keep me informed about the status of my vehicle while it was being serviced. He is a outstanding service rep ????
11/26/2025
Tiera B. VERIFIED CUSTOMER
Declan was knowledgeable, efficient and patient.
11/26/2025
Maryalyce M. VERIFIED CUSTOMER
Not at this time
11/26/2025
Ronald H. VERIFIED CUSTOMER
Overall satisfied, however, the complimentary wash appeared not to have been done ad requested.
11/26/2025
Tyron M. VERIFIED CUSTOMER
Declan’s honesty and integrity are beyond reproach. I trust his suggestion on what maintenance needs to be addressed immediately as opposed to what can be scheduled later.
11/26/2025
David L. VERIFIED CUSTOMER
Kellie is wonderful and very helpful answering all my questions. But 3.5 hours is a long wait and they couldn't even wash the car as initially offered.
11/26/2025
Carlos M. VERIFIED CUSTOMER
I returned to Fayetteville from Korea in 2015. Over the last 10 years, I have been a Hyundai customer on Skibo Road. Kellie is one of the most valuable employees. Kellie always receives me with a smile and she is always able to answer my questions and respond to my vehicle needs. Kellie with no doubt is one of Hyundai's best.
11/26/2025
Bethany P. VERIFIED CUSTOMER
Polite, proficient, very helpful
11/25/2025
James B. VERIFIED CUSTOMER
Thanks
11/25/2025
Charles R. VERIFIED CUSTOMER
Gary was very friendly and helpful and also professional at the same time.
11/25/2025
Leah Jennifer. VERIFIED CUSTOMER
Great service nice people
11/25/2025
Roger J. VERIFIED CUSTOMER
I had no issues or concerns with my service today. Everything was completely explained in detail before and after work was performed. Car was returned well before requested time as well.
11/25/2025
Ticia W. VERIFIED CUSTOMER
Marcos is amazing. He is very attentive, answered all questions and found answers and solutions for me. He went above and beyond and was very patient with me during a stressful time. Thank you Marcos for being awesome.
11/25/2025
Dorothy R. VERIFIED CUSTOMER
Ms.Tate was an excellent associate. She was also very professional and friendly.