I'd like to extend my appreciation to the manager Mr Mike for considering a fix for the small dent on my Santa Fe XRT. Everything went smooth especially with Ms. Kellie Hickey's assistance. 11/10! <3
7/10/2026
Phyllis C. VERIFIED CUSTOMER
Joel was very professional and courteous. He was attentive when I was explaining the issues with my car. I was satisfied with the service I received
7/10/2026
Dawnette B. VERIFIED CUSTOMER
My appointment was at 9:15. I stood at the reception area for 10 minutes before anyone said anything to me although people looked right at me. They finally took my car and checked me in at about 9:30. I sat in the lobby until 12 and no one gave me a status on my vehicle. I walked into the vehicle reception area and they finally told me that they were working on my car. I did not get my car back until around 1pm. Almost 4 hours for a routine service and state inspection is unacceptable. The least they could have done was provide me updates as to why it was taking so long. Not a fan of the customer service.
7/10/2026
Carlos M. VERIFIED CUSTOMER
As always, Kellie Hickey was very professional and fulfilled my vehicle needs.
7/10/2026
Rachel S. VERIFIED CUSTOMER
4 hours for an oil change and state inspection is absurd. I spoke with many people in the waiting room who were just as upset. Don’t book appointments if you can’t get them done at the time of the appointment. An outrageously expensive service for something that requires me to take a whole day to get an oil change and inspection. Please do not call me, and do not expect my patronage again.
7/10/2026
Nina R. VERIFIED CUSTOMER
Marcos is an excellent customer service.
7/10/2026
Charles S. VERIFIED CUSTOMER
The service rep (Joel) was fine. My concern was the tire rotation. The front tires showed 38 & 39 psi when I took the vehicle to dealer when I got home they still were the same, Have to wonder if yhey were rotated!
7/10/2026
Peter M. VERIFIED CUSTOMER
Tilita is amazing, I appreciate her patience and has always been incredibly helpful.
7/10/2026
Andre D. VERIFIED CUSTOMER
Service advisor Michael was absent and no one took over causing me to wait a extra day to retrieve vehicle.
7/10/2026
Pedro P. VERIFIED CUSTOMER
Kellie is an excellent service person knowledgeable and straightforward to the point
7/10/2026
Maxwell T. VERIFIED CUSTOMER
Though I brought my vehicle in for oil change, two recalls that I knew nothing about were also taken care of for me.
7/10/2026
Latisha B. VERIFIED CUSTOMER
My car started experiences some delays in starting. I was there prior to that and got a multi-point inspection and everything passed. Then I discover my battery dying. Today it died, I spoke to someone and they quoted me 175 for a diagnostic. Then I called back spoke with Marcos and he told me my car was covered by warranty. When I get there he then tells me my battery isn't covered any longer. I am a teacher out for the summer we don't get paid. I mentioned that every time I spoke to them. Once completed the advisor gave me a discount and he cash app me. I am thankful, but I hope nothing else happens with my car that I have to come out of pocket for.
7/10/2026
Charmaine M. VERIFIED CUSTOMER
Blessings and thank you Sherry for all your help. Your customer service skills are a get asset to Lee Hyundai and they could use more employees like you.
7/10/2026
Kay B. VERIFIED CUSTOMER
Thanks to Kelli and the service techs for the excellent service today on the recall issue with my 2026 Tucson.
7/9/2026
Candice S. VERIFIED CUSTOMER
Sherry was great and on everything I loved her customer service
7/9/2026
Robin B. VERIFIED CUSTOMER
Thank you for being friendly, helpful and professional.
7/9/2026
Eilene B. VERIFIED CUSTOMER
Marcos is so helpful and friendly!
7/9/2026
Shasta C. VERIFIED CUSTOMER
Marcos has been great. My service isn’t finished yet but I am sure I will be satisfied when it is completely done