While the initial service was fine. They told me that my engine filter needed replaced. I declined that service since they charge too much and I can do that myself. I opened my hood the next day and noticed the service technician couldn't be bothered to make sure that he locked back in my old filter or close the housing door. This is another reason im glad I dont have my vehicle serviced there anymore.
4/29/2026
Belinda O. VERIFIED CUSTOMER
Ok
4/29/2026
Lilibeth P. VERIFIED CUSTOMER
Thank you so much Carlos, you always make an Excellent job!!
4/28/2026
Andrew S. VERIFIED CUSTOMER
Thumbs up
4/28/2026
Stephanie M. VERIFIED CUSTOMER
Talita was professional, thorough and friendly. She provided excellent service!
4/28/2026
Sacora R. VERIFIED CUSTOMER
Spouse took car to have maintenance completed and to find reason for grinding noise when turning hard left; Left side front is loud. He was there for 2 hours. Told that they had “no idea what was causing it and they couldn’t duplicate the sound.” I see, later, I have a text with a reason and video for the sound and a quote to get it fixed. This is also the 3rd time we have gone in and the window fluid is low and not refilled. We could have had the issue fixed. Now, instead, it is going to be several days because I work an hour away and need the car. At this point, it would more beneficial to have it taken to a Hyundai in Raleigh/Wake Forest to have the repair and THEM take me to and from work. I am extremely angry.
4/28/2026
Nyoka J. VERIFIED CUSTOMER
Thanks for great customer service.
4/28/2026
Akisha H. VERIFIED CUSTOMER
Joel is always very helpful, very professional and approachable. I love working with him!
4/28/2026
Monica S. VERIFIED CUSTOMER
Tilita is awesome. She is knowledgeable about the service and all the parts. She make suggestions in things you may need but she is not pushy. She is always professional and kind.
4/28/2026
Barbara J. VERIFIED CUSTOMER
I was completely satisfied.
4/28/2026
Lebon H. VERIFIED CUSTOMER
Made my experience smooth and hassle free.
4/27/2026
Donnie J. VERIFIED CUSTOMER
Mrs. Tate is truly top-tier. She demonstrates exceptional customer service skills, combined with deep knowledge and genuine compassion. She took the time to understand my needs and ensured I received the best possible assistance. Her professionalism and care made a real difference in my experience. Grade A service—thank you!
4/27/2026
Kathrine P. VERIFIED CUSTOMER
Wonderful. On time as promised.
4/27/2026
Stacey T. VERIFIED CUSTOMER
????
4/27/2026
Lamar D. VERIFIED CUSTOMER
Ms. Kellie was very helpful with getting things solved and done for us. She ensure us that we would be good doing the process. An delivered on her words with great customer service.
4/27/2026
Howard B. VERIFIED CUSTOMER
I’m loyal customer to Lee Hyundai because of Tilita Tate. She has been servicing my vehicle for years. Her personality and grace has gained my 100% trust as a servicing agent. Thank you Lee Hyundai and Thank you Tilita!
4/26/2026
Anthony C. VERIFIED CUSTOMER
Great service by Declan, very informative of every single detail that happened to my car.
4/25/2026
Lakeisha R. VERIFIED CUSTOMER
I just got my oil changed yesterday and my car is showing low engine oil and not accelerating!
4/25/2026
Orsel M. VERIFIED CUSTOMER
They misrepresented the work that was done WITHOUT NOTIFYING ME PRIOR TO THE SERVICE. I WAS QUOTED $349 FOR THE LIMITED reason I brought in the car ( oil pan leak and replacement of oil pressure sensor).. For some inexplicit reason they decided to carry out 2 “missed” service codes for 55,000 and 60,000 miles. I was presented with a bill of $3,400 at pickup.That represents 10X what was quoted without notifying me prior to doing the work.