Tim was extremely courteous and polite. Keep it up.
7/26/2025
Karen M. VERIFIED CUSTOMER
As always Tim did a awesome job
7/26/2025
Samuel K. VERIFIED CUSTOMER
The reason why I brought the car was not sorted. It still exists. I brought the car because it vibrates during sharp turns. I was told it is because of the tire change I had from Kia Napleton. However, I had the tire change last Friday and yet the vibration problem has been present for the last few months. I tried to explain in the end but they were not listening to me
7/26/2025
John M. VERIFIED CUSTOMER
Perfect service
7/26/2025
Maysaa N. VERIFIED CUSTOMER
It took 2 hours and 29 minutes door to door to get an oil change and change 2 filters despite arriving on time for an appointment. This is absolutely unacceptable.
7/26/2025
Traci J. VERIFIED CUSTOMER
I was there for an hour and and half for an oil change! I was late for another appointment I needed to be at. It should NEVER take that long.
7/26/2025
Tyler S. VERIFIED CUSTOMER
Tim was great and super helpful throughout the whole process
7/26/2025
Larry S. VERIFIED CUSTOMER
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7/26/2025
Reiner J. VERIFIED CUSTOMER
Es una persona magnífica y me atendió super a pesar d que mi inglés está más o menos pero le doy una buena calificación al señor Eric perkins muchas gracias por todo su apoyo y por ser hyunday la mejor en todo el mundo gracias muchas gracias
7/26/2025
Kelly M. VERIFIED CUSTOMER
Austin made the experience the absolute best one I’ve ever had with the service department in the 7 years I’ve been using Suntrup Hyundai. His conversation skills are above and beyond. Never a bad experience there, but Austin was simply the best.
7/26/2025
Richard B. VERIFIED CUSTOMER
Long wait which was not explained to us in a timely fashion.
7/25/2025
James M. VERIFIED CUSTOMER
Great service
7/25/2025
Lisa K. VERIFIED CUSTOMER
Quicker turn around on oil changes and basic services. Quick and easy. Everyone very nice and helpful.
7/25/2025
Mark S. VERIFIED CUSTOMER
As always Tim provided excellent service. Personable and friendly, knowledgeable, and took care of assessing our seatbelt recall replacements in addition to oil change and recommended repairs.
7/25/2025
Veda G. VERIFIED CUSTOMER
Grateful for the spend more save more promotion
7/25/2025
Carrie D. VERIFIED CUSTOMER
I have always entrusted Tim McCarthy with our vehicles. Not sure why the mechanic didn't catch an issue on 7/23/25. There was not a option to bring other issues to light. Yes, I'm completely satisfied with Tim McCarthy services
7/25/2025
Jeanelle J. VERIFIED CUSTOMER
Very nice and pleasant to work with!
7/25/2025
Thurman W. VERIFIED CUSTOMER
Acacia was terrific to work with
7/25/2025
Gamal J. VERIFIED CUSTOMER
Kayley was very helpful and totally professional.
7/25/2025
Jeffrey E. VERIFIED CUSTOMER
Service was completed as expected and promised. Tim McCarthy was all about customer service and all of the personnel were courteous. And the cup of coffee from the customer lounge was much appreciated!!!