The estimated charges were hit even close to what I ended up paying even with the discount
8/1/2025
Charles R. VERIFIED CUSTOMER
He was also helpful in terms of trying to solve a door locking issue. We’ll see if it works! I appreciated his efforts!
8/1/2025
Melody R. VERIFIED CUSTOMER
Erik did wonderful! I’ll be sure to visit again and ask for him.
8/1/2025
Keppler S. VERIFIED CUSTOMER
Very fast efficient service.
8/1/2025
Elise B. VERIFIED CUSTOMER
Austin was fantastic. There was a lot of inappropriate behavior from the check out counter and Haley, I believe was her name. They complained about a "friend of suntrup that was a pain that didnt even buy their car from suntrup that was getting $200 off for no reason." And "can you call this guy? He's a talker, nicer but a talker. You will have to rush if off the phone." Not great for other customers to hear. Austin was awesome though!!!
8/1/2025
Jermaine L. VERIFIED CUSTOMER
Hayley is awesome. In 5 years with a genesis she is the best adviser ive ever had .
8/1/2025
Dennis W. VERIFIED CUSTOMER
Great customer service
8/1/2025
Cindy K. VERIFIED CUSTOMER
Tom was very helpful, friendly and professional. My husband used a walker and Tim brought my car into the diverted area so he didn't have to walk very far. He also offered to put his walker in the car for me. Wonderful service!
8/1/2025
Patrice K. VERIFIED CUSTOMER
Austin was great
8/1/2025
Ronald A. VERIFIED CUSTOMER
Courteous, timely service.
8/1/2025
Jacqueline S. VERIFIED CUSTOMER
Always personable, professional and informative
8/1/2025
Brigitte C. VERIFIED CUSTOMER
Grateful
8/1/2025
Jordan H. VERIFIED CUSTOMER
It was super fast and very efficient!!
7/31/2025
Katherine S. VERIFIED CUSTOMER
Terrible service
7/31/2025
Jeffrey B. VERIFIED CUSTOMER
Tim has been very helpful with maintaining the old vehicle. He provides great follow up.
7/31/2025
Ethan B. VERIFIED CUSTOMER
Great service highly recommend
7/31/2025
Charles H. VERIFIED CUSTOMER
No complaints on your end. Parts took too long and i know that not a you thing. getting a loaner car made it easier. service was great though.
7/31/2025
Melissa J. VERIFIED CUSTOMER
Was very customer service satisfactory. I will be coming back if I should need to. Thanks Tim!!
7/31/2025
Mitch K. VERIFIED CUSTOMER
Alex was grey to work with providing communication throughout the entire process making the service visit as comfortable as possible.
7/31/2025
Madeline D. VERIFIED CUSTOMER
Very appreciative of the professional of the service team and Tim McCarty.