Acacia Wolf was not only very professional and helpful, but friendly and full of light! We truly enjoyed working with her!
8/28/2025
Angelina N. VERIFIED CUSTOMER
Tim was great! Fantastic Customer service.
8/28/2025
Elizabeth H. VERIFIED CUSTOMER
My car was left turned on when it was parked out front after service was completed which wasn’t ideal. Other than that no complaints.
8/28/2025
Barbara M. VERIFIED CUSTOMER
Service was great! Staff is always friendly.
8/28/2025
Carol B. VERIFIED CUSTOMER
Service received was excellent!
8/28/2025
John M. VERIFIED CUSTOMER
Every thing was good
8/28/2025
Ben H. VERIFIED CUSTOMER
Team was unable to reproduce issue despite having it described to them as an intermittent bad coil, and worse, when I got my car back, there was a large scratch on the rear driver side door and multiple scratches and door scuffs all along the passenger side, especially near the bottom. My car got a complimentary wash before it was handed over to me, presumably to obscure these issues, but I noticed immediately when I arrived at home. I do not feel that I or my vehicle was handled with respect and care, and I will not be resorting to service at the dealership again, even for work under warranty.
8/28/2025
Susan R. VERIFIED CUSTOMER
Tim has been great, went the extra mile. I haven’t picked up car yet due to a recent surgery. So not sure what next step is for my car. Since it involves manufacturer warranty Tim thought best to explain when I pick up. My Dr. released me to drive this afternoon, therefore will pick up tomorrow. My first visit a young lady assistant manager was very helpful as well. Thank you. Sue Romance
8/27/2025
Joseph O. VERIFIED CUSTOMER
The vehicle had the proper oil level. The last two oil changes the oil level was almost a quart low and I had to return for more oil.
Thanks
8/27/2025
**** M. VERIFIED CUSTOMER
Kayley was great!
8/27/2025
Cynthia R. VERIFIED CUSTOMER
I really enjoyed seeing video updates and text messages on the progress of my mechanical request. Erik reached out and called to make me aware of any changes and rentals available. I appreciated the constant updates. Thank you
8/27/2025
Angela C. VERIFIED CUSTOMER
Alex was extremely helpful and friendly from the moment I pulled in. He was attentive, gave me proper updates, and worked hard to ensure everything was covered under my warranty. He arranged for me to pick my car up and bring it back in when the part became available. He had the work done promptly. Again, even when I came to pick up my car when the service was complete, Alex was friendly and ensured I was well taken care of! I appreciate all the service!
8/27/2025
Diane L. VERIFIED CUSTOMER
Tim kept me up to date on what was happening which was truly appreciated. Thank you for everything
8/27/2025
Ladonna L. VERIFIED CUSTOMER
Tim understands me and my Tucson. Tim knows what's going on so I don't have to explain things every time to a new service advisor. I'll keep time for my service advisor.
8/27/2025
Deborah H. VERIFIED CUSTOMER
Austin kept me informed and service was fast and easy!
8/27/2025
Edwin W. VERIFIED CUSTOMER
Tim kept me informed
It just took a lot longer than planned
I guess some of that can’t be helped
If I had known the additional work would take so long I would have
Brought it back another day
8/27/2025
Amber M. VERIFIED CUSTOMER
Tim was so kind and went above and beyond for me by finding my extended warranty info.
8/27/2025
Amy L. VERIFIED CUSTOMER
My car was totally find driving it there for a tire rotation and oil change. Turned off the lot and it was shaking uncontrollably. Said a belt was broken on my tire and I needed two new tires. I always get a video of my car but conveniently there is a new system and they didn't do one today. I believe you all broke it yourself or made it up and cost me unnecessarily money. I will NOT be being my car back there. You haven't fixed a scratch yet from whe "something" hit my car in your lot yet. This place is terrible!!!
8/27/2025
Jean A. VERIFIED CUSTOMER
I have everyone in your dealership has been nothing but nice to me and is answers all of my questions every time I am in there. I like the fact that they always seem to give me honest opinions when referring me somewhere
else.
8/27/2025
Samantha D. VERIFIED CUSTOMER
Tim is always professional, kind, informative and very experienced. Always a pleasure when we need service.